About the Company

Montce is a women-owned family business based out of Fort Lauderdale, FL. We’re proud to have built a company with passionate individuals who deeply value connection, community, and respect. Adaptability and resilience are core traits we look for in every team member.

As we grow, we’re looking for a strong Inventory Operations Manager to oversee and refine the systems that support our product flow, warehouse operations, and fulfillment process. This person will play a pivotal role in cross-functional alignment across retail, e-commerce, and our 3PL.

Responsibilities Include:

Production & Receiving

- Manage all production deliveries to the corporate office

- Communicate daily shipping manifests and priorities to warehouse leads

Online Order Fulfillment

- Oversee timely and accurate fulfillment of all online orders (standard, overnight, BOPIS, employee gifting, promo/gifting, etc.) across 3PL and retail

- Handle order allocation, pick lists, invoicing, label creation, and CS coordination

3PL Oversight

- Submit daily orders, audit unfulfilled orders, and troubleshoot as needed

- Lead weekly meetings with 3PL team

- Provide monthly reporting on fulfillment data and warehouse metrics

- Oversee inventory transfers, ASN accuracy, and daily pickups/drop-offs

Retail Operations Support

- Onboard and train retail stock associates and managers on systems like Apparel Magic and shipping processes

- Oversee outbound orders and store-level fulfillment

- Coordinate inventory transfers, audits, and package pickups

- Manage quarterly inventory counts and discrepancy resolution

Scheduling & People Development

- Build and post staff schedules using Paylocity (2+ weeks out)

- Collaborate with HR on hiring and onboarding

- Conduct progression reviews, submit timecard corrections, and host team meetings

- Serve as team lead for discipline, development, and communication

Employee Gifting Oversight

- Process all gifting orders, manage logs, and maintain Shopify tagging system

Cross-Team Communication & Reporting

- Weekly check-ins with Director of Client Experience (DCE), Product Ops, and Client Care

- Monthly updates to key stakeholders via shared channels and canvases

Event Inventory Support (Internal & External)

- Coordinate inventory pulls and deliveries for internal events (PR, Pop-Ups) and wholesale/partner activations

Who You Are:

- Detail-oriented and highly organized with a process-driven mindset

- Strong communicator with the ability to manage multiple priorities across departments

- Proactive and solution-oriented — you see problems before they arise

- Experience managing fulfillment, inventory, warehouse operations, or a similar logistics role (2+ years preferred)

- Comfortable working in a fast-paced, hands-on environment

- Proficient in Shopify, Apparel Magic, Slack, and/or similar inventory and communication tools