FULL TIME

GREAT PAY WITH MONTHLY BONUS!

Starting $$2,500 salary with a percentage of the stores new and used, front/ back gross.

Also a bonus for different closing ratio levels.

Job highlights

Qualifications

• Successful track record in Internet sales, auto dealership business development centers or Internet sales department management
• The ability to manage high call volumes, internet leads and call lists simultaneously
• Overall knowledge of automotive sales and service department operations
• Strong organizational skills and leadership abilities
• Familiarity with dealership CRM and DMS systems
• High school diploma/GED
• Basic computer skills
• Dealership BDC experience
• Must have valid driver's license
  
  
  

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
  
  
  

Responsibilities

• When you join our dealership family, you’ll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership’s highest standards
• You’ll also oversee a team of dedicated BDC coordinators and train them in the providing proper and effective customer communication
• Oversee daily internet department operations
• Recruit and train internet staff
• Understand buying profiles and patterns of typical telephone prospects
• Run daily/weekly/monthly reports and track results
• Prepare individual “call results reports” for internet staff
• Record and listen to customer calls
• Train BDC staff by reviewing recorded/live calls and outcomes
• Review of performance and development of staff
• Interface with other department heads