Summary Must be willing to perform job standards and provide excellent customer service to staff, patients and visitors in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values. Responsibilities The primary purpose of this position is to perform basic office functions to facilitate patient access into the practice, obtaining accurate patient information and creating a positive office image by responding professionally to all patients, staff and other customers in a manner consistent with the Mercy Medical Center Philosophy. Benefits Benefits Eligibility is based on your scheduled FTE status and Job Category * Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees * 403(b) retirement plan with generous company match and "catch up" provision * Paid Time Off (PTO) & company paid holidays * Tuition reimbursement * Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program * Employer paid Short & Long Term Disability benefits for eligible employees * Voluntary Benefits * Discounts on auto & home insurance and Verizon plans * Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.