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At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .
Overview Of Job Function
Verint’s Automation Engineer, Cloud provisions, configures and maintains Verint’s cloud defined as code that is secure, scalable and highly available.
Principal Duties And Essential Responsibilities
Automate the provisioning, configuration and maintenance of the cloud infrastructure; defined as code that is secure, scalable and highly available
Build, set up and maintain new development tools
Troubleshoot problems within automation tooling
Write specifications and documentation for automation tooling in a process-oriented fashion
Participate in project planning meetings to share knowledge of system options, risk, impact and cost / benefit information
Engage in code / design reviews and peer-programming efforts to build solutions
Review human-executed work tasks and design automation or pipeline improvements
Work with teams to create CI/CD pipelines to deliver autonomous deployments at scale
Design automation for Windows, Linux, and Containers in a complex global multi-cloud environment
Minimum Requirements
Pursuing Bachelor’s degree in Computer Science or related technical degree
Experience interacting with REST APIs
Ability to work both independently as well as in a dynamic, distributed team environment
Exceptional analytical and problem-solving skills
Strong understanding of how to secure AWS environments and meet compliance requirements (PCI, SOC, HIPAA)
Strong time management, written and verbal communication skills
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
Preferred Requirements
Experience with Ansible
Solid foundation of networking, Windows and Linux administration
Experience in a DevOps/Platform/Infrastructure role utilizing AWS / Azure / GCP cloud