Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Position Responsibilities and Functions:
* Act as a primary contact for clients throughout their full length of participation in the program.
* Complete a comprehensive intake and assessment for new clients to help them determine their needs, eligibility, interests, and goals with monthly follow-up home visits supporting housing retention.
* Work with clients and their current and previous supports to develop individual care plans to help them meet initial and intermediate goals in the areas of education and employment, housing stability, positive health outcomes, permanent connections, and well-being.
* Operate in a supportive role within an interdisciplinary healthcare team utilizing an integrated care and treatment model.
* Connect clients to supportive services such as mental health, health, substance use, and employment and education resources with service providers.
* Collaborate with primary care providers and behavioral health providers to offer health and behavioral interventions that will maximize patient health outcomes.
* Provide support, empowerment, education, and targeted case management services to clients.
* Offer linkage to resources such as DPSS, Social Security, and Medi-Cal and act as a liaison for clients with those resources.
* Match clients with appropriate housing opportunities through field housing search, including, but not limited to short-term crisis housing, Section-8, substance abuse programs, and low-income housing.
* Assist with the completion of all applications for housing placements with linkage to resources assisting clients in completing applications for financial assistance programs.
* Attend case conference meetings to coordinate services with internal and outside service providers.
* Educate clients about the health care system and facilities relationship building between the two.
* Document work with clients through appropriate record-keeping that follows East Valley's policies and procedures.
* Link clients to needed services and facilitate access to community resources.
* Advises clients of health care and other facilities available to them; assists patients in utilizing services, and makes follow-up contact when required.
* Attend regularly scheduled and impromptu meetings and maintain communication with program team members and supervisor.
* Attend appropriate community resource meetings and training as assigned.
* Work in collaboration with other departments and agencies.
* Actively participates in care team meetings.
* Responsible for complying with HIPPA standards and observing strict patient confidentiality.
* Other job duties and responsibilities as assigned.
Position Requirements and Qualifications:
* Minimum of one of experience working with homeless individuals and have a social work/mental health-related bachelor's degree or have a minimum of two years of experience providing direct mental health or intensive case management services, unless otherwise approved by DHS.
* Have experience working with clients with mental illness, chronic health issues, and substance use disorders.
* Have expertise in the following areas: chronic homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights and eviction prevention.
* Knowledge of community resources in the area of residence.
* Comfortable working with diverse populations including formerly incarcerated individuals, undocumented individuals, LGBT populations, and those experiencing homelessness, substance abuse, and/or mental illness.
* Exceptional ability to connect and engage with people.
* Good oral and written communication skills.
* Detail-oriented, organized, and possess time management skills.
* Able to work flexible job hours.
* Willingness to work in various environments, including jail settings, street outreach, home visits, homeless encampments and/or shelters.
* Bilingual English/Spanish preferred (read, write, speak)
* Background check, required by County guidelines.
DOE: $23.00 - $27.16
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.