Role PurposeThe purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction.
͏Do1. Define integration architecture for the new deals/ major change requests in existing dealsa. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable.b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurancei. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technologyiii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes.v. Evaluate and recommend products and solutions to integrate with overall technology ecosystemvi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolutionvii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detailviii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needsc. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendationsd. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture.e. Identifies implementation risks and potential impacts.
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2. Enable Delivery Teams by providing optimal delivery solutions/ frameworksa. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisorb. Develops and establishes relevant integration metrics (KPI/SLA) to drive resultsc. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teamse. Leads the development and maintenance of integration framework and related artefactsf. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teamsg. Ensures integration architecture principles, patterns and standards are consistently applied to all the projectsh. Ensure optimal Client Engagementi. Support pre-sales team while presenting the entire solution design and its principles to the clientii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solutioniii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor
͏3. Competency Building and Brandinga. Ensure completion of necessary trainings and certifications on integration middlewareb. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancementg. Contribute to the integration practice by conducting selection interviews etc.
4. Team Management a. Resourcingi. Anticipating new talent requirements as per the market/ industry trends or client requirementsii. Support in hiring adequate and right resources for the team through conducting interviewsb. Talent Managementi. Ensure adequate onboarding and training for the team members to enhance capability & effectivenessc. Performance Managementi. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present)
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Deliver
No. Performance ParameterMeasure1. Support sales team to create wins% of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led2.Delivery Responsibility in Projects/Programs and Accounts (a) Solution acceptance of Integration architecture (from client and/or internal Wipro architecture leadership), and (b) effective implementation of integration-approach/solution component by way of sufficient integration-design, methods guidelines and tech-know how of team 3.Delivery support CSAT, delivery as per cost, quality and timelines, Identify and develop reusable components, Recommend tools for reuse, automation for improved productivity and reduced cycle times4.Capability development % trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs)