About UTEP UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America. Position Information Hiring Department: College of Pharmacy Posting End Date: Applications will be accepted through 11:59 PM CDT on 03/26/2025. This posting may close once a sufficient number of qualified applications have been received. Hours: 20 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends FLSA status: Exempt Earliest Start Date: As soon as possible. Salary: Commensurate with experience. Required Application Materials: * Resume * Cover Letter * List of three references Incomplete applications will not be considered. Note: This position is a part-time position; continuous upon the availability of funds. The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. Purpose of Position Summary: Assists in the administration and support of the centralized instructional tools to include the university's Learning Management System (LMS), Blackboard. Works with and trains faculty in the use of tools and techniques in the production of robust technology-based instructional solutions. Essential Functions Assists in the administration and support of the Learning Management System (LMS) by conducting system maintenance, upgrades/updates, tool integrations, and troubleshooting. Provides customer support to students, faculty, and staff using the LMS and integrated technology. Promotes adoption of instructional technology and online learning. Provides instructional technology training to students, faculty, and staff. Occasionally consults individually or with instructor groups, departments, and colleges to determine, develop, and apply appropriate instructional tools. Stays updated on new instructional technologies features, system upgrades, and other relevant industry trends. Knowledge of all Microsoft Office software and able to learn and use institutional software systems. Complies with all State and University policies. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required Qualifications: Education: Bachelor's degree and Experience: Two years of related experience informing, advising, and assisting in the assessment, management, and production of instructional objects and activities in both technological and non-technological environments; or an equivalent combination of education and experience. Preferred Qualifications: Experience with administration of Learning Management System Programming experience Applicants Should Demonstrate Excellent customer service and communication skills Comfort working with strong personalities and varying levels of tech experience Strong problem-solving and troubleshooting abilities Ability to explain complex technology in an accessible way Collaborative mindset Initiative and adaptability Resilience and stamina for a fast-paced, support-heavy role Additional Information The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 35 lbs. The noise level for this work environment is usually moderate. In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at [email protected].