About Us
At KFG Concepts, we’re passionate about creating spaces where food, culture, and community come together. As the parent company behind beloved concepts like Jade Eatery & Lounge, T-Bone Diner, Amigos Taco, and Forest Hills Pizzeria, our mission is simple: deliver memorable dining experiences rooted in quality, creativity, and heart.
From the Zen-inspired fusion of Jade Eatery to the nostalgic comfort of T-Bone Diner, bold Latin flavors of Amigos Taco, and the classic charm of Forest Hills Pizzeria, each of our establishments is designed to serve not just meals—but moments. Whether it’s a quick bite, a special occasion, or a casual night out, our diverse portfolio ensures there’s something for everyone.
With locations across Queens and Long Island—and more on the way—KFG Concepts is driven by a team of dedicated professionals, visionary chefs, and community-first values. We’re growing with intention, always seeking to bring people together through great food and exceptional service.
As we continue to expand, our commitment remains the same: hospitality that feels personal, flavors that leave an impression, and concepts that feel like home.
About the Role
The Instructional Designer / Learning Content Developer Intern is responsible for designing, developing, and building blended-learning solutions for field employees and leaders at restaurant locations under KFG Concepts.
Key Responsibilities
- Design, develop, and maintain engaging blended learning experiences for KFG's team members and leaders across our properties.
- Craft clear, results-driven learning objectives that align with KFG’s operational goals and guest service standards.
- Advance KFG’s blended learning strategy by collaborating closely with cross-functional teams, including Operations, HR, and Brand Standards.
- Apply adult learning principles to real-world hospitality challenges—always with a focus on measurable outcomes and service excellence.
- Champion best practices in learning content development that elevate team performance and enhance the guest experience.
- Drive assigned learning projects from concept to completion—on time, on brand, and aligned with KFG’s commitment to excellence.
- Design scalable training content and tools that support the unique operations, service styles, and brand voices of KFG’s diverse restaurant locations—including Jade Eatery (Forest Hills & Hicksville), Amigos Tacos, and Forest Hills Pizzeria.
- Customize learning solutions that maintain consistency in guest experience while addressing the specific needs and workflows of each individual concept and location within the KFG portfolio.
The Experience You Have
- Working knowledge of digital media design theories and principles
- Technical proficiency in educational technologies such as learning management systems, Microsoft Office/Google Workspace programs, and others.
- Familiarity with creating and editing learning objects that are in compliance with accessibility standards.
- Knowledge of digital accessibility and disability inclusion.
Internship Duration:
- This is an unpaid internship. Workload will require 10-12 hours each week between semester start and end dates, not to exceed 100 hours in the 10 week period.
- What your day-to-day schedule looks like is mostly up to you! You may be asked to attend 1-3 virtual meetings per week that will take place during normal business hours.
Application Requirements:
- Provide a Cover Letter
- Provide a Professional Resume