Working Title: Instructional Design and Technology Coordinator

Job Class: Training and Development Specialist 4

Agency: Human Services Dept

• Job ID: 85637
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 04/16/2025
• Closing Date: 05/06/2025
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS-Central Office / DHS Talent Management ADL
• Work Shift/Work Hours: Day Shift, 8:00am - 4:30pm
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $34.18 - $50.69 / hourly; $71,367 - $105,840 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes
  
  

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

• Telework (Within Minnesota or neighboring state counties) and flexible hours options are available.***
  
  

The Instructional Design and Technology Coordinator is responsible for researching, implementing and managing technical resources related to learning and development agency-wide. The incumbent will partner with training and development staff, subject matter experts and business areas to provide instructional design support and resources, ensuring training and development opportunities apply research based instructional design techniques, leverage adult learning best practices, and can be delivered via a variety of modalities. This position maintains current key contracts for tools and technical resources related to training development and delivery while continuously identifying the strengths and weaknesses of alternative solutions or approaches to problems, working in collaboration with MNIT to research, explore, test, and implement innovative technical solutions for online, blended, hybrid, and face-to-face courses.

Responsibilities include but may not be limited to:

• Maintain current key contracts for agency-wide tools and technical resources related to training development and delivery.
• Continuously identify the strengths and weaknesses of alternative solutions or approaches to problems, collaborating with MN.IT to research, explore, test, and implement innovative technical solutions for online, blended, hybrid, and in-person courses.
• Provide consultation and development to subject matter experts and business areas who are developing learning or skill building activities internally or externally.
• Ensure training and development opportunities apply research based instructional design techniques, leverage adult learning best practice, and can be delivered via a variety of modalities.
• Develops eLearning courses and digital instructional material according to established design.
• Collaborates with training and development staff and/or vendors, as needed, to provide digital development of instructional material and eLearning courses.
• Provides recommendations and establishes processes and tools to continuously improve development methods and outcomes.
  
  

Minimum Qualifications

• To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**
  
  

Three (3) years of experience designing, developing, and implementing learning plans.

Experience must demonstrate:

• Develop training plans, lessons, and activities using adult learning principles.
• Knowledge and application of Continuous Improvement tools and techniques.
• Ability to analyze data to inform decision-making.
  
  

Preferred Qualifications

• Knowledge of product management and agile development principles and practices.
• Knowledge of the DHS programs and divisions, DHS and MNIT’s mission, values, and activities.
• Experience with instructional design multimedia tools such as Miro, Canva, Figma, InVision, Camtasia, Microsoft PowerPoint, and Adobe Creative Suite.
• Variety of experiences working effectively with others from different backgrounds and cultures.
  
  

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Malissa Adams at [email protected].

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Alexander Duren at [email protected].

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or [email protected] for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth
  
  

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
  
  

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
  
  

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
  
  

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [email protected] and let us know the support you need.