About the role As an Installation Technician, you will provide a range of installation services relating to hardware and network technical support. Location: Los Angeles, CA Salary range: $19 - $23/HR USD What you'll be doing * Provide desktop hardware installation services where basic technical skills are required. * Responsible for un-boxing and installing kit to desk and connecting peripherals, connecting power cables, and performing any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration can also be included. * Experience providing hands and eyes support. * Experience in remote call handling. * Evaluate and resolve end user tickets through ServiceNow. * Install and configure local and network-based printers and other IT equipment. * Responsible for physically connecting network cables from desktop clients to associated network points where required. The Installation Technician can be utilized within the overall design of a project rollout solution, for on-site desktop move requirements, on-site peripheral consumable maintenance and other functions. * Ability to diagnose and solve basic technical issues. What you have * Proven experience in IT Desktop Service environment. * Experience with ticketing systems such as ServiceNow. * You must be authorized to work in the United States. Bonus points * Possess a good understanding of computer systems, mobile devices, and other technologies. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.