Installation Scheduler Job Profile

Summary Of Duties And Responsibilities

The key functions of the SES Installation Scheduler role are the coordination and management of

electronic security installation projects. The Installation Scheduler also manages various stages of the

installation process from order visibility to on-time delivery to installation to order closure. These

business activities include interfacing directly with customers, coordinating project implementation

deliverables from start to finish in coordination with the District Installation Manager, Project Managers

and/or District General Manager, interfacing with internal technician resources and subcontractors,

establishing and meeting installation project schedules, ordering parts as needed, and driving customer

satisfaction. The Installation Scheduler reports to the District Installation Manager.

Major Duties and Responsibilities

• Scheduling of Installation Technicians to ensure jobs are prioritized to meet requires customer
  
  

completion dates with District Install Manager and Project Manager support.

• Drive installation process for all orders assigned from start to finish, working in close alignment
  
  

with Project Managers and field leadership

• Coordination with PMs specific to subcontractors schedules, including the tracking of arrivals
  
  

and departures to/from customer sites.

• Review all new orders assigned for Customer Contact Information, Scope of Work, and
  
  

Traditional/TIS allowances.

• Works closely as the primary customer contact to obtain good Customer Completion Dates
  
  

(CCD) and determine accurate Projected Start Dates (PSD) when assigned this role by the District

Install Manager.

• Maintain Electronic Installation Folders for all assigned orders.
• Manage changes to PSD and Project Scope inclusive of accessing impact of changes on triggering
  
  

product to manufacturing, releasing through transportation, and assuring resources are

scheduled.

• Own equipment related tasks specific to submitting approved schedule ordering, equipment
  
  

tracking, process RMAs, and contacting vendor(s) to obtain service invoices.

• Review and submit subcontractor POs for approval and to Accounts Payable. After each project
  
  

is complete, clean up MOR, process signed CFIN in Solomon and closing out tasks/reports.

• Create and document action items and notes in Solomon and escalate as needed when action
  
  

items are not met.

• Maintain installation schedule using Solomon or other company scheduling tools/systems for
  
  

assigned orders.

• Assist in follow up with labor force via phone, e-mail, etc. on Customer expectations to meet
  
  

PSD and CCD dates through script format.

• Other duties as assigned
  
  

Benefits

• Full Benefits as of Day 1
• Retirement Plans as of Day 1
• Short Term and Long Term Disability
• Paid vacation, holiday
• Educational Assistance
• Company Training Program
• Exceptional growth opportunities
  
  

Securitas Electronic Security is an Affirmative Action/Equal Opportunity