We are seeking a highly motivated Inside Sales Support Representative to join our team, focused on supporting LG Home Appliance Regional Accounts. The ideal candidate will play a crucial role in driving sales success and achieving budget targets through a variety of responsibilities, including:

Key Responsibilities:

Promotional Execution

-       Collaborate with the sales team to plan and execute promotional campaigns that drive product awareness and sales growth.

-       Coordinate with marketing to ensure promotional materials and strategies are effectively implemented.

Product Sales Support

-       Provide detailed product information and support to the sales team, ensuring they are well-equipped to meet customer needs.

-       Assist in managing product availability and inventory levels to optimize sales opportunities.

Operational Support

-       Provide day-to-day operational assistance to the sales team and other departments, ensuring smooth business operations.

-       Act as a liaison between the sales team and Order Management to facilitate order processing and customer satisfaction.

Collaboration and Communication

-       Foster strong relationships with internal teams, including Sales, Marketing, and Order Management, to ensure cohesive efforts toward sales goals.

-       Communicate effectively with team members and stakeholders, providing timely information and support.

Customer Focus

-       Maintain a customer-centric attitude, addressing inquiries and concerns promptly to enhance customer relationships.

-       Gather customer feedback and insights to inform sales strategies and product offerings.

Continuous Improvement

-       Identify opportunities for process improvements within the sales support function to increase efficiency and effectiveness.

-       Participate in training and professional development opportunities to enhance skills and knowledge relevant to the role.

Qualifications:

·      Bachelor's degree in business, marketing, or a related field

·      Proven experience in inside sales or sales support, preferably in the home appliance or related industry

·      Strong analytical and organizational skills with a focus on achieving results & creating actions to resolve issues

·      Excellent written, verbal communication and interpersonal skills, with a collaborative approach to teamwork & ability to work independently.

·      Proficiency in Microsoft Office Suite and sales management tools. Knowledge of MS Office, particularly Excel, advanced functions: VLOOKUP, PivotTables, comfortable with technology and proficient in CRM software and other sales tools

·      Ability to manage time effectively.

·      Goal-oriented with a strong desire to succeed

·      Able to adapt to a fast-changing environment and keep up with changing processes.