The iTi Inside Sales Representative and member of the Emerging Sales group is bright, energetic and detail oriented. They are a team player with demonstrated communication skills and the ability to multi-task while paying strict attention to detail. They are proficient in MS Office products and are able to manage a large volume of email traffic.

Responsibilities:

• Respond to sales inquiries via phone and email in a timely, professional manner
• Present and explain iTi products and services to customers and assist in meeting their needs through each stage of the sales cycle
• Understand sales call objectives
• Prepare quotations and present approved quotes to customers promptly and accurately
• Manage order from initial customer contact through acceptance of order. Responsible for compilation and verification of all data and information required for order booking and fulfillment.
• Conduct appropriate follow-up as needed and/or as required by manager or PM
• Develop and maintain professional business relationships with established and prospective customers
• Keep PM updated promptly on all crucial account information
• Update contact information, set important account notes in CRM for all accounts
• Track all outgoing emails in Dynamics 365

Expectations:

• Self-motivated with solid organization skills and attention to detail
• Strong verbal and written communication skills
• Coordinate seamlessly with other team members
• Effectively plan, organize and prioritize work
• Handle multiple issues simultaneously and effectively
• Proficiency in Microsoft Office products