Summary
As an Inside Sales Representative at Qwikkit, you will be instrumental in driving sales and enhancing customer relationships through proactive account support and business development initiatives. Your role will focus on supporting existing accounts, identifying new sales opportunities, and leveraging customer interactions to maximize revenue and customer satisfaction.
About Us
Qwikkit is a Houston-based, highly profitable manufacturer in the booming cabinet refacing industry. In our first seven years, we have had great success selling to the apartment industry--growing from zero to $50 million in annual revenue. Inc. Magazine named us the 4th fastest growing private company in Texas.
Our complete cabinet makeover kits are a fast, easy, and affordable way for our customers to make ugly kitchens beautiful. Our unique manufacturing process produces superior custom products with extraordinary efficiency, one home at a time. Our strong competitive advantages in information systems, manufacturing processes, product, packaging, lead time, customer service, and ordering create a truly differentiated sale.
Qwikkit is a casual, entrepreneurial, nimble, family-owned business with a long-term perspective. Our highest goals are to make our customers successful and take care of our team. You can learn more at Qwikkit.com.
Primary Responsibilities
Customer Portfolio Support and Sales Growth
- Fully support a portfolio of customer accounts, taking responsibility for their satisfaction and sales performance.
- Execute targeted prospect calls to uncover new sales potentials and enhance engagement with existing clients.
- Lead virtual product demos and training sessions to elevate brand awareness and product understanding.
- Provide outstanding customer service and post-sale support, facilitating long-term relationships.
- Monitor customer forecasts and performance to plan.
Product Knowledge and Selling Expertise:
- Understand and execute all selling activities, including CRM activity entry, prospecting activities, forecast management, and required reporting.
- Following onboarding technical certification, become recognized internally and externally as a subject matter expert in cabinet refacing.
Qwikkit Teamwork: - Work collaboratively with Sales, Marketing, and Customer Support to ensure alignment with our Go-to-Market strategy.
- Gather customer feedback and share it with other stakeholders in the organization.
- Assist with mentoring new team members, sharing best practices, and contributing to the team's development and success.
Required Qualifications
Qualifications:
- 1-3 years of sales experience, preferably B2B.
- Proven ability to prospect and support existing accounts in a virtual environment.
- Strong communication, negotiation, and relationship-building abilities.
- Proficiency in CRM and web-based applications (LinkedIn, Salesforce, Microsoft Office, etc).
Personal Attributes:
- Highly organized, with strong attention to detail, and the ability to prioritize activities.
- Must be comfortable on the phone and leading virtual meetings on video.
- High level of integrity and pride in work and results.
- A relationship-focused seller that understands how to be part of a team and how to drive sales collectively.
- A value-focused individual who can articulate the “why” behind both selling and achieving great results.
Qualifications Desired But Not Required
- Previous experience in a manufacturing sales environment, OEM, or other production sales organization.
- Salesforce CRM experience.
- Multifamily or distribution experience is a plus.
We are an Equal Opportunity Employer and are committed to creating an inclusive workplace for all. We comply with all applicable federal, state, and local employment laws. We are dedicated to providing reasonable accommodations during our application and hiring process as required by law.