About Your Future With Service Partners

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Job Description

This role can be a remote position after training and onboarding is completed. The ideal candidate would live in the upstate of South Carolina.

Silvercote, a Service Partners company, manufactures high quality metal building insulation products customized to project specifications. Our business is made to order and working in a collaborative, fast-paced environment is essential in order to meet customer needs. You are empowered to lead and find solutions that solve problems and drive success. Across our North American network of branch locations, our sales, production, warehouse and customer support teams provide top notch service and deliver the best products to our customers.

Your Responsibilities

As an Inside Technical Sales Representative at Silvercote, you serve as a subject matter expert, providing technical guidance and support to the internal sales team, customers, and field installers. This role is critical to the success of the Silvercote business by ensuring that insulation applications and installation practices are accurate, effective, and compliant with both company and OSHA safety standards.

• Guide and advise customers on product selection and systems applications to ensure compliance with building codes and proper installation practices.
• Collaborate closely with the outside sales team, serving as a subject matter expert (SME) on technical installation practices.
• Identify and influence cross-selling opportunities by effectively communicating and promoting featured products to customers.
• Assist in delivering technical training across the sales organization using effective presentation techniques and product demonstrations, both in person and through digital platforms, focused on insulation systems.
• Assist with technical presentations and demonstrate how Silvercote systems meet customer needs by highlighting installation processes and building performance benefits.
• Communicate effectively with both internal and external customers.
• Support and foster long-term customer relationships by providing hands-on installation instruction and training sessions.
• Ability to resolve product and installation issues by troubleshooting and addressing challenges as they arise.
• Address and and resolve any installation questions, providing guidance to customers, architects, and owners on the necessary steps to meet project expectations or ensure code compliance.
• Assist with training initiatives and conduct follow-up sessions to ensure knowledge retention and that sales techniques are effectively applied to deliver results.
• Perform any other duties, tasks, or responsibilities as assigned.
  
  

Your Qualifications

• Proven Sales Experience: Minimum of 3-5 years of successful sales experience, preferably in the construction or building materials industry.
• Product Knowledge: Ability to quickly develop a strong working knowledge of all products and their applications.
• Technical Proficiency: Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and ability to learn internal quotation software and ERP.
• CRM: Experience with or ability to learn Customer Relationship Management (CRM) systems preferred.
• Business Acumen and Influence: Strategic decision-making skills and the ability to influence customers.
• Driver’s License Requirement: Must possess a valid driver’s license if driving a company vehicle.
• Age Requirement: Must be at least 18 years of age.
  
  

Education

• Bachelor’s degree or some college preferred.
  
  

Travel Requirements

Type of Travel Required: Local

Amount of Travel Required: <10%

Physical Requirements

Requires frequent use of a computer to input and retrieve data using automated systems.

Your Benefits

We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:

• Competitive Compensation
• Medical, Dental and Vision
• Strive Wellness Program
• 401(k) Matching
• Paid Holiday and Paid Time Off (PTO) for all positions
• AssuredExcellence®: minimal to no cost medical care and prescription drugs
• Flexible Spending Accounts (FSA): Healthcare and Dependent care
• Health Spending Account (HSA): with employer contribution
• Life & Disability Insurance
• Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
• Employee Referral Bonus
• Paid Military Leave
• Tuition Reimbursement
• Length of Service Award
  
  

TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Service Partners is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!

TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.