Job Title: Inside Sales

MW Logistics is currently positioning itself for growth. We are currently seeking individuals for the position of Inside Sales Representative to join our team.

The Inside Sales Representative will sell to prospective clients’ products or services via phone, email or other online channels.

About MW Logistics

MW Logistics is an award-winning, privately held third-party logistics (3PL) provider with nearly 25 years in the industry. Specializing in Dedicated Freight, Freight Brokerage, Yard Management and Drayage services, we cover North America, including the U.S., Mexico, and Canada. We serve customers across various sectors, from packaged goods and retail to industrial supplies, and pride ourselves on delivering high-quality, tailored logistics solutions.

Responsibilities

• Responsible for working closely with the sales team in identifying, assessing, and prospecting new customers and contacts.
• Maintains departmental discipline to ensure pipeline growth while maintaining contact with potential customers.
• Utilize CRM for input/update/review related to lead generation activity and customer information (accounts, contacts, opportunities/pipeline, data reconciliation, and advanced find query management.)
• Adapts to changes in company focus/goals as needed.
• Achieves goals set for customer contacts (phone calls, emails, etc.) to potential customers/contacts in CRM.
• Stays up to date on industries/verticals and market trends that we are targeting potential customers.
• Keeps leadership informed of prospecting and results/feedback via daily and weekly reports.
• Spot bid intermittently with customer prospected and/or during surges on bid boards. goals, align priorities and define departmental processes.
• Must maintain a professional appearance and behavior in accordance with company policies.
• Displays and encourages teamwork and willingness to be a problem solver. Provides excellent customer service.
• Other duties as assigned (based on business need)
  
  

Professional Qualifications And Experience

• Bachelor’s degree in marketing, communication logistics, or related field.
• Minimum of 2 years demonstrated/related inside sales in the transportation industry.
• Working knowledge of Microsoft Office Programs (Outlook, Excel and Word)
• Excellent communication and interpersonal skills, demonstrating confidence and professionalism in all communications (verbal and written) to any stakeholder (external and internal.)
• Excellent interpersonal skills with ability to build positive relationships with customers and team members.
• Superior organizational skills and detail orientation
• High customer service orientation
• An ability to work independently of others and as a cohesive team is required.
• Possess a sense of urgency.
• Ability to multi-task, plan/prioritize and execute in a timely manner in a fast-paced environment.
• Quick learner with ability to receive and give clear instructions.
• Demonstrates high level of professionalism, critical thinking, and judgment to solve problems efficiently/effectively.
  
  

Characteristics For Success In This Role

• Strong initiative and can work independently.
• Excellent time management and prioritizing skills.
• Takes pride in work, exhibiting accuracy and attention to detail.
• Solution-oriented mindset.
• Ability to work in an ever-changing, dynamic, fast paced environment.
• Pursues and expands knowledge of other positions and functions to broaden ability and scope and for career development.
  
  

Office

Hours: In-office, 8:00am – 5:00 pm. A one-hour lunch between 11:00 am – 1:00pm as scheduled by department leadership to ensure ongoing coverage. As a 24/7/365 operation, must be available to work after hours, weekend and holiday hours as needed to meet work demands.

Reports to: Logistics Director

Physical requirements: Sedentary - Involves lifting articles weighing no more than 10 pounds at a time or occasionally lifting or carrying articles such as docket files, ledgers, or small tools; and despite involving sitting on a regular basis, may require walking or standing on an occasional basis.

Working conditions:Office environment