Inside Sales

Department: Branch Support

Supervisor: Regional Manager

Location: Austin, TX

Additional Direction: Branch Manager

Salaried, 40+ Hours weekly

Position Summary:

The Inside Sales Representative is a vital resource for sales and branches by creating quotes/orders, researching hard-to-find products and occasionally handling request direct from customers. This allows the branches and sales personnel to focus their time and efforts on supporting customer needs and providing quality service.

Department Structure:

The Inside Sales Department is part of the greater Branch Sales Division that provides resources to the direct HVAC sales effort.

Essential Responsibilities:

• Supporting Sales
• Generating quotes and orders
• Materials take-offs from plans
• Providing Customer direct support to key accounts
• Supporting Branches
• Creating quotes for less-common products and applications
• Provide support to branches when busy
• Provide product information & application support
  
  
  

Education/Experience:

2 Years’ experience within the HVAC Industry

HVAC estimating experience a PLUS

Basic Competencies:

Excellent verbal & written communication skills

Self-motivated and initiates learning & development

Organized, utilizing processes & structure within day-to-day

Passionate, driven individual

Customer Service Oriented

Excellent interpersonal skills

Basic Job Demands:

Language Skills – Ability to read and interpret documents such as safety rules, operational or technical documents. Ability to read and write routine reports & correspondence as well as the ability to speak effectively to customers & employees.

Computer Skills – POS/ERP Systems, Microsoft Office Suite (specifically Teams, Word, Excel, PowerPoint, Outlook)