Position Title: Inside Business Development Associate

Location: Wilmington, NC

Reports To: Director of Customer Experience

Company Overview

TransTech is a leading provider of specialized infrastructure and custom-engineered equipment for diverse industries. Our expansive capacity and technical expertise enable large-scale production of complex, high-quality equipment while meeting rigorous quality and safety standards.

TransTech’s companies provide comprehensive solutions for gas and liquid processing, storage, transfer, and utilization, adhering to ASME, API, and TEMA standards to ensure reliability and precision in every project.

From individual services to full project solutions, TransTech’s teams deliver expert engineering, fabrication, construction, operations and maintenance, supporting projects nationally and internationally. We help customers achieve impactful, sustainable results with a commitment to safety, community, and environmental responsibility.

Engineered Products Division

TransTech Fabrication, Bendel Tank & Heat Exchanger, Metalforms, Metalforms Heat Transfer, and Cryogenic Technology Resources (CTR)

• Experts in the design and fabrication of industrial and energy infrastructure, ASME pressure vessels, heat exchangers, and process equipment.
• More than 500,000 ft² of fabrication capacity across four heavy fabrication facilities.
  
  

Services Division

Maddox Industrial Group, TransTech Energy, Energyneering Solutions (ESI)

• Provides end-to-end industrial and energy services, including mechanical services, maintenance, repair, retrofitting, and facility operation support.
  
  

Position Summary

The Inside Business Development Associate will play a critical role in supporting the sales pipeline and business development efforts for TransTech Group. This role focuses on qualifying warm leads from inbound marketing, strategic account research, and marketing intelligence. Partnering with the inside marketing team, outside business development teams, and leadership across TransTech’s portfolio companies, the Inside Business Development Associate ensures the seamless integration of lead qualification with sales efforts to drive revenue growth.

The ideal candidate is a tenured sales professional with extensive experience in lead qualification, account management, and CRM platforms such as Salesforce and HubSpot. This individual will also support the Director of Business Development and collaborate with cross-functional teams to maintain customer engagement and satisfaction.

Primary Duties And Responsibilities

• Qualify and manage warm leads from inbound marketing campaigns, strategic account research, and marketing intelligence tools, promptly following up with potential customers to ensure a seamless handoff to outside sales and business development teams.
• Partner with inside marketing and outside business development teams to align strategies, optimize customer engagement, and support account management activities with consistent communication and follow-up to maintain strong client relationships.
• Collaborate with leadership, project management, and sales teams across TransTech’s portfolio companies to support business development objectives, providing regular updates and reports on lead conversion rates, pipeline progress, and customer insights.
• Utilize Salesforce CRM to manage customer data, track lead status, and generate reports for leadership, while leveraging HubSpot Marketing or similar platforms to enhance customer outreach and optimize lead nurturing processes.
• Conduct initial client discovery calls to gather valuable insights and further qualify leads, building and maintaining relationships with prospective customers to ensure high levels of responsiveness and professionalism.
  
  

Competencies

• Proven expertise in qualifying B2B leads, with a strong track record of converting them into actionable opportunities; familiarity with the energy, industrial gas, and cryogenic sectors is highly desirable.
• Advanced knowledge of Salesforce CRM and HubSpot Marketing Platform, with experience managing pipelines and creating data-driven reports to support sales strategies.
• Exceptional written and verbal communication skills, with the ability to build rapport with teams and prospective customers, conduct discovery calls, and present tailored solutions.
• Strong organizational and analytical skills, with the ability to prioritize tasks, manage multiple projects, identify trends, and evaluate growth opportunities to support strategic decisions.
  
  

Education And Experience

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum of 5 years of experience in inside sales, account management, or a related role, preferably in engineered equipment fabrication, industrial services, or energy services markets.
  
  

Benefits

Employee benefits include the following, although the costs and coverage may change over time and participation may be based on achieving certain minimum number of hours worked:

• Competitive Paid Time Off.
• 401K with Safe Harbor Match - 100% of your first 3% contribution and 50% of your contributions on the next 2% of salary deferral.
• Employer sponsored life insurance, long-term disability, and AD&D.
• Group health insurance.
• Group dental and vision insurance
  
  

If you are a results-oriented individual with a passion for sales and business development in the industrial and energy sectors, we invite you to apply for this exciting opportunity with TransTech Group.

This organization provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.