Job Summary

As an Infrastructure Engineer, you will be expected to demonstrate professional expertise in designing, building, and supporting enterprise IT environments. You should possess in-depth knowledge of managing and supporting Microsoft Azure, SonicWALL/Fortinet firewalls, and Windows Server. Additionally, you will be responsible for automating tasks using PowerShell and Python. You will be a part of a team of three engineers responsible for supporting cloud environments, server systems, and network infrastructure. You will also provide second and third-level support to the help desk, ensuring seamless IT operations. This role requires strong documentation practices and effective communication across the organization.

Essential Functions

• Mastery. Provide technical expertise at the highest level, developing strategies and directions for network solutions utilizing current and emerging technologies. Translate business requirements into effective network or process designs.
• Responsible for high- and low-level network planning, design, and optimization. Develop, implement, and enforce corporate policies, standards, and guidelines that are aligned with the company's strategic business objectives as they pertain to the corporate network.
• Innovation. Plan and recommend network hardware, systems management software, and architecture.
• Build, configure, and maintain network switches, routers, access points, and various voice appliances.
• Monitor network performance, ensuring capacity planning is conducted, and proactively assess and recommend improvements. Employ continuous improvement techniques to maximize the performance, security, and availability of the network infrastructure.
• Ownership and caring. Ensure that the network environment maintains appropriate recovery protocols and addresses redundancy issues.
• Effectively prioritize network faults, diagnose and resolve issues promptly, and maintain composure under pressure from various impacted business groups.
• Provide design, implementation, and operational support for VoIP telephony systems, as well as for Microsoft Office 365 and Microsoft Azure environments.
• Communication. Coordinate with sites to facilitate technician training for new hardware. Responsible for the daily monitoring and management of IP network appliances.
• Develops and follows procedures to handle network fault events. Perform system-wide/cross-functional team management.
• Plan and manage small to large-scale projects. Maintain all documentation regarding network infrastructure. Responsible for solving highly technical and complex network-related issues.
  
  

Requirements, Education, And Experience

• Proficient in Microsoft Windows, Apple, and Linux operating systems.
• Strong knowledge of networking, specifically HPE/Aruba switches and Fortinet firewalls.
• Familiarity with Fortinet FortiGate firewalls, FortiManager, and FortiAnalyzer is a plus.
• Expertise in Azure Cloud networking and server components.
• Strong understanding of Microsoft Office 365 and complementary solutions.
• Solid grasp of network standards and best practices.
• Practical experience with PowerShell scripting to automate tasks and processes.
• Fundamental networking knowledge, including TCP/IP, firewalls, and network routing.
• Experience with VoIP systems, specifically Sangoma VoIP Telephony, is a plus.
• Ability to assess the risks of network maintenance outages and understand the consequences of such actions.
• Commitment to staying updated on technological changes and advancements in IT infrastructure.
• Strong written and verbal communication skills.
• Effective collaboration within a team environment.
• Solid understanding of IT ticketing systems, their functionality, and the importance of daily ticket updates.
• As a senior IT role, you will be expected to train and mentor other IT staff in your areas of expertise.
• Bachelor’s degree in Computer Science, Engineering, or a related technical/business discipline (or equivalent experience).
• Minimum of 5 years of quality technical experience (or 10 years of directly related experience for non-degree holders).
• Microsoft 365 Certified: Fundamentals (MS-900)
• Microsoft Certified: Azure Fundamentals (AZ-900)
• Microsoft AZ-104 (or to be acquired within six months of hiring)
• Fortinet FortiGate Security- NSE 4 (or to be acquired within one year of hiring)
• Fortinet FortiManager – NSE 5 (or to be acquired within one year of hiring)
• Must be authorized to work in the U.S.
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Travel

Position may require some travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business.

Work Environment/Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. It requires the ability to sit at a desk and also involves frequent walking, bending, or standing, as necessary. In addition, this position requires the ability to lift 25 lbs. or more and requires pulling, bending, kneeling, squatting, climbing, walking, and reaching.

Values

At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success.