Infrastructure Engineer - Experienced We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Addison, TX Horace Mann We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. https://boards.greenhouse.io/horacemannservicecorporation keywords: position summary,management,teamwork,support,performance,operations,education,experience Security Operations $84,200.00 - $124,100.00 Overview: This position will be hybrid out of the Addison, TX office. Entity of type com.vizirecruiter.common.domain.model.Label with id: 7159 Responsibilities: * Serve as a senior-level engineer supporting infrastructure in a predominantly Microsoft environment, with limited Linux instances. * Manage and maintain the Microsoft O365 ecosystem, including Exchange Online and limited on-site Exchange servers. * Administer and support cloud environments, including AWS and Azure platforms. * Oversee the full infrastructure lifecycle, including planning, deployment, upgrades, patching, and decommissioning of hardware and commercial off-the-shelf (COTS) products. * Ensure high availability, performance, reliability, and quality of systems and networks. * Collaborate across teams to resolve complex issues and contribute to project planning activities. * Lead small to medium-sized infrastructure projects, coordinating with cross-functional teams. * Apply advanced knowledge of infrastructure and project lifecycle principles to all assigned tasks. * Communicate effectively, both verbally and in writing, with internal stakeholders, external partners, and team members. * Provide mentorship and guidance to junior Infrastructure Engineers. * Act as Tier 3 support for end-user inquiries and technical escalations. * Configure and manage virtual environments using VMware technologies. * Administer storage solutions, with a preference for experience with Nimble SANs. * Participate in infrastructure build-outs, including gathering requirements, performing system analysis, and supporting user discussions. * Contribute to design, documentation, testing, and process development within project teams. * Troubleshoot and resolve infrastructure issues while optimizing performance and system capabilities. * Develop and maintain disaster recovery strategies and documentation to ensure business continuity. * Support data backup and recovery operations, with Cohesity experience being a plus. * Demonstrate expertise in applicable hardware platforms, operating systems, and enterprise systems critical to business operations. * Utilize advanced scripting capabilities to automate infrastructure-related tasks. * Participate in Change Review Board meetings to evaluate and approve infrastructure changes. * Manage server patching using tools such as IBM BigFix. * Participate in a limited, rotating on-call support schedule outside regular business hours. Entity of type com.vizirecruiter.common.domain.model.Label with id: 317 Entity of type com.vizirecruiter.common.domain.model.Label with id: 473 Entity of type com.vizirecruiter.common.domain.model.Label with id: 464 Entity of type com.vizirecruiter.common.domain.model.Label with id: 362 Entity of type com.vizirecruiter.common.domain.model.Label with id: 345 Requirements: * 4 year degree in applicable field (preferred) * 4-6 years applicable work experience in applicable field. Entity of type com.vizirecruiter.common.domain.model.Label with id: 163 Entity of type com.vizirecruiter.common.domain.model.Label with id: 553