Pomeroy

Information Technology Support Technician

Cork, CO, IE

26 days ago
Save Job

Summary

Join Our Team as an IT Support Technician!


Are you passionate about technology and problem-solving? Do you thrive in a dynamic environment where every day brings a new challenge? If so, we’d love to have you on board!


We are looking for a dedicated and proactive IT Support Technician to join our growing team. In this role, you’ll play a key part in ensuring our clients can operate smoothly and efficiently by providing top-notch IT support. From installing new systems and setting up networks to diagnosing and resolving technical issues, your expertise will make a real impact.


What You’ll Be Doing:


✅ Working closely with clients to troubleshoot and resolve hardware and software issues.

✅ Installing and maintaining IT systems, including PCs, networking setups, and mobile devices.

✅ Responding to and escalating support requests to ensure timely resolution.

✅ Building strong client relationships and identifying opportunities to enhance services.

✅ Collaborating with help desks and support centers to ensure seamless IT operations.

✅ Assisting in the development of repair and testing processes.


What We’re Looking For:


✔️ 3+ years of experience as a Field Service Representative or similar role.

✔️ Hands-on experience managing and maintaining technical equipment.

✔️ Strong critical thinking and problem-solving skills – you love a good challenge!

✔️ A team player with great time-management abilities.

✔️ Excellent communication and interpersonal skills – you enjoy helping people.

✔️ Comfortable using mobile tools and applications to streamline workflows.


If you're eager to bring your IT skills to a fast-paced and exciting environment, we want to hear from you! Join us and be part of a team that delivers exceptional IT support every day. 🚀


Apply now and take your career to the next level!

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