Franklin Fitch

Information Technology Infrastructure Manager

Atlanta, GA, US

$121k
4 days ago
Save Job

Summary

IT Infrastructure Manager


Position: Full-time, permanent role

Salary: $95,000 - $121,000

Location: Remote - Atlanta, GA

Industry: Healthcare


Seeking a seasoned IT Infrastructure Manager with a proven blend of strong leadership skills and deep technical knowledge to lead a team of 6 System Administrators.


This role is crucial to maintaining and evolving IT infrastructure, particularly within Microsoft’s cloud ecosystem.


Looking for someone who is both a hands-on strategist and a proactive project driver, able to independently handle decision-making.


Key Responsibilities:


Team Leadership & Development

  • Manage, mentor, and support a team of 6 System Administrators.
  • Foster a collaborative and accountable team culture.
  • Conduct regular performance reviews and identify training opportunities.

Project & Infrastructure Management

  • Lead infrastructure-related projects, ensuring timely delivery and alignment with organizational goals.
  • Drive planning and execution of strategic initiatives such as server upgrades, cloud adoption, and DR implementation.
  • Act as the primary escalation point for critical infrastructure incidents.

Cloud Services & Microsoft 365

  • Lead ongoing adoption, support, and optimization of Microsoft cloud products (Microsoft 365, Exchange Online, Azure AD).
  • Oversee migration efforts and ensure best practices in cloud architecture.

Collaboration & Communication

  • Work closely with stakeholders across departments to assess infrastructure needs.
  • Translate technical requirements into business outcomes and vice versa.
  • Communicate project status, risks, and opportunities to leadership.

Operational Excellence

  • Ensure high availability and performance of all IT systems.
  • Oversee and continuously improve disaster recovery and business continuity planning.
  • Develop and maintain infrastructure documentation, policies, and procedures.


Key Qualifications:


Experience

  • 7+ years of experience in IT infrastructure roles.
  • 3+ years in a leadership or management position.
  • Demonstrated experience leading enterprise Microsoft 365 migrations (3000+ users preferred).
  • Proven project management success across multiple concurrent initiatives.

Technical Skills

  • Deep understanding of Microsoft cloud services (M365, Azure, Exchange Online).
  • Familiarity with virtualization, server administration, networking, and disaster recovery planning.
  • Experience in regulated or complex enterprise environments (e.g., healthcare) is a plus.

Soft Skills

  • Strong leadership presence with the ability to make hard decisions when needed.
  • Excellent communication and interpersonal skills.
  • Results-driven with a proactive, problem-solving mindset.

Preferred Certifications (not required but advantageous)

  • Microsoft Certified: Azure Administrator / Solutions Architect
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • ITIL Foundation
  • PMP or other project management certification

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