What will you be doing?

We have a fantastic 9 month fixed term contract position available to join as a Technical Implementation Lead, an exciting position which will be supporting the roll out of a brand new software across the company's waste management sites.

• Working in a team of 16 deployment leads; you will be implementing a new operational system to our commercial waste division.
• You will be assigned to a depot for up to 2 months and work with them to:

• Train back office and operational drivers how to use the new system
• Train the operational managers how and when to use the new suite of PowerBI reports
• “Sell in” the benefits of the new system at all times
• Support the depot for their first month using the new system ensuring:

• System usage is exemplary and consistent
• Business Managers understand the revenue implications of the new system
• You leave a depot with a self help mindset and an excellent understand of BAU support processes

• You liaise with IT Product teams to ensure issues are resolved in a timeline manner What are we looking for?
• Proven experience in training and coaching.
• Proven experience implementing complex IT systems (ideally to operational users)
• Excellent face to face communication skills with an ability to deliver training clearly.
• Strong communication skills with the ability to engage stakeholders of all levels.
• Experience in a business support or project support role.
• Someone comfortable to be away from home Monday to Friday living in hotels near their relevant depot (expenses covered)
• Someone comfortable working independently or in small teams (1-2 people)
• Someone comfortable with early starts, some days will start at 4am
• Driving license required