About
Career Level: 10S Senior
Posting Date: 21 Mar 2025
Are you a Field Service Engineer looking for your next challenge? Do you have at least 12 months of experience in software installations? If so, this could be your next career step!
At TISSL, we are a market-leading technology company providing cutting-edge POS solutions to the hospitality industry, including Michelin-starred restaurants. With the recent surge in demand for our industry-leading software, we’re looking for a Field Service Engineer to take charge of system builds, customer training, and seamless installations.
What You’ll Be Doing
Install EPoS systems and associated software at client venues.
Build and install customer-specific data onto the system.
Train clients on using the software effectively.
Ensure all systems are configured to meet client requirements before installation.
Conduct system handovers and provide post-installation support.
Maintain strong client relationships, offering expert guidance and troubleshooting.
Work closely with internal teams to ensure smooth implementations.
What We’re Looking For
At least 12 months of experience in a similar role.
Strong knowledge of EPoS systems, software installations, and card payment solutions. (Training will be provided.)
Understanding of Cloud solutions.
Strong PC and EPoS hardware knowledge.
Excellent verbal and written communication skills.
Software and hardware troubleshooting skills.
Knowledge of Windows desktop & server environments.
Basic networking knowledge (Routers, Switches, Firewalls, TCP/IP, etc.).
CompTIA A+ / N+ certification (or equivalent technical knowledge).
Why Join TISSL?
We believe in rewarding our employees with a comprehensive benefits package that supports both your personal and professional growth, including:
Hybrid working model with 25 days of annual leave + your birthday off
Volunteering days to give back to the community
Life Assurance & Group Income Protection for peace of mind
Private medical cover with a cash plan for additional support
Enhanced Company Pension contributions
Employee wellbeing perks, including Perkbox and Peppy wellbeing programs
Enhanced maternity, paternity, and adoption pay
Generous training budgets and reimbursement for professional memberships
Apply Now!
Why ClearCourse?
We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business.
As a ClearCourse employee, you’ll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023.
At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know.
Across our business, we’re investing in our people, expanding our expertise, and developing our vision. Want to get on board? We’d love to speak with you.
Nice-to-have skills
- Windows Server
- Networking
- Routers
- Switches
- Firewalls
- TCP/IP
- Milton Keynes, England
Work experience
- System Engineer
- Systems Administrator
- Desktop Support
Languages