JOB TITLE: Implementation Engineer - Accounting FLSA STATUS: Exempt DEPARTMENT: ERP REPORTS TO: ERP Associate Director - ERP SUPERVISORY RESPONSIBILITIES: No JOB LOCATION: Hybrid TRAVEL: Up to 60% ESSENTIAL DUTIES & RESPONSIBILITIES: * Ability to travel to multiple client locations for implementations throughout the SouthEast United States. * Ability to install and configure peripheral drivers * Reviews contracts for understanding and adherence to the scope of work * Consults with and partners with internal and external stakeholders to understand client's business processes * Report project/workstream statuses/risks to Project Managers * Sets up and conducts product overview and solution demonstrations * Analyzes current state and future state to ensure features and functionality meets scoped requirements, including compliance requirements * Installs databases and software and configures the solution to meet the client's needs * Creates test cases and runs tests to find and correct errors, and validate the implementation meets specifications * Trains and/or assists with client/end-user training * Provides client support during testing, go live and post go live * Triage, debugs and resolves defects * Migrates solution to production and performs post-production review * Reviews client requests for enhancements and engages with the needed departments for scoping and contracting * Works with Support to transition client solutions to the maintenance phase * Adheres to communication standards to ensure clients are informed of status, progress, and risks/issues * Facilitates internal and external meetings * Maintains positive relationships with both internal and external partners * Creates system or implementation process documentation for internal and external stakeholders * Provides technical guidance and knowledge transfer to technical client and project team members * Develops and improves project and internal documentation and processes MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): * Associate degree in accounting related field or 2+ years of software/IT client service experience * Knowledgeable in MS Excel, SQL, XML, scripting languages, and/or Java * Excellent communication skills with ability to build collaborative relationships * Ability to work independently and as part of a team * Strong analytical and problem-solving skills * Self-starter * Detail-oriented * Ability to prioritize work and meet deadlines PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE): * 2+ years' experience in a software training and implementation environment * 2+ years' experience with financials/accounting * Hands on experience developing in SQL, XML, scripting languages, Java and/or Groovy