The Implementation Analyst coordinates with our clients, Product and software
developers in the design, planning, and management of complex software and hardware
installations.
Our desirable candidate manages the implementation and development phases necessary to deploy our software into our clients’ environment. The Implementation Project analyst works with clients and internal departments to conduct successful project installations. The ideal candidate provides leadership and communications for ensuring an efficient workflow while working to reduce overall deliver timelines. The successful candidate must be customer-oriented, and task driven with the ability to understand basic software installation process. Performs related duties as directed.
Requirements And Key Responsibilities
Creating long- and short-term project plans, including setting targets for milestones and adhering to deadlines for both internal and external clients
Partners closely with other members of the Product Team, Support, Development, and other internal partners to ensure successful project delivery and client experience
Delegating tasks on the project to employees best positioned to complete them
Manages multiple deals/projects concurrently that may have competing priorities, resources, and timelines
Making effective decisions when presented with multiple options for how to progress with the project
Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
Communicating with executives and clients to keep the project aligned with their goals
Adjusting schedules and targets on the project as needs or financing for the project change
Performing quality control on the project throughout development to maintain the standards expected and escalating any target dates that could be at risk
Must work independently with minimal supervision, as well as contribute to the larger project deal team
Required Skills And Qualifications
Service/Delivery
Attention to Detail
Windows
XML
PowerShell
IIS
Banking Knowledge
Problem Solving
Communication
Strong written & verbal communication along with interpersonal skills
Ability to lead and adapt in a changing environment
Problem-solving and decision-making skills with an attention to detail
The ability to delegate effectively
Time management skills
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Ability to work independently with minimal supervision, as well as contribute to the larger project deal team.
Ability to work in a dynamic “start-up” energy company.
Strong written and verbal communication skills.
Problem-solving and decision-making with attention to detail.
Ability to manage own time while driving projects to fruition timely.