As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Desktop Support Intern Objective: To provide first level support to users in solving computer software and hardware issues by providing outstanding customer service to users in NDS. Primary Responsibilities, other duties may be assigned: * Usually diagnoses and resolves most hardware and software problems, but will refer problems requiring specialized training to specialized personnel. * Work with the company ICT ticket system to ensure tickets are addressed in a timely manner and documented in the system. * Install and troubleshoot issues with Desktop and Laptop Computers * Manage ICT Hardware inventory, Help with disposing of old equipment and imaging new devices ready to deploy. * Support users on computer issues relating to email, network, printing, etc. * Troubleshoot and resolve issues on Windows 10 & Office 365 * Support and maintain Laser Printers, Label Printers, Handheld RF Scanners, Cell Phones and other computer related equipment * Willingness to perform occasional travel to other company sites in Lindsay & Fresno. * Document IT Hardware and Software Assets in various tools. Location: Lindsay, California Education, Experience, Other Skills: * Student in Bachelors or Diploma program in ICT and completed a minimum of 1 year. * Interested in Computer hardware, taking it apart, troubleshooting. * Good Documentation Skills * Skills in MS-Access or MS -SQL desirable. NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay 93247 www.ndspro.com/careers