THE DELJO DIFFERENECE ~ A Century of Comfort: Your Trusted HVAC Experts!

Deljo Heating and Cooling, Chicago IL.

We have been making comfort a priority for Chicago families since 1922, dedicated to delivering exceptional HVAC services with a focus on reliability and care.

We have an immediate opening for a HVAC Dispatcher / Service Coordinator!

Overview

This position will be working with the Service Manager to maintain the Service Technicians' schedules and dispatch them as service calls are completed, prioritizing each Technician to the proper call.

Our Core Values

• Great Character & Integrity
• Hungry to Thrive and Success
• Team Like Family
• Do Whatever It Takes!
• Humility (no jerks)
  
  

What We Have To Offer / Benefits

• Medical insurance with 3 plan options including HSA
• Dental & vision insurance
• 5 Paid vacation days (40 hours) after 6 months; 10 days after 1 year (80 hours)
• 5 Paid sick days
• 6 Paid holidays
• 401K with 3% company match
• Short/Long-term disability insurance
• Life insurance
• Paid training, including Nexstar, and opportunities for professional development
• Employee appreciation events - 2 per year
• Team events
  
  

Job Title: HVAC Service Dispatcher / Service Coordinator

Work Hours: Monday to Friday, 8:00am - 4:30pm

Pay Scale: $23.00 - $26.00 per hour + incentives for leads and achievements of team goals

What You Will Be Doing

• Scheduling Service calls
• Dispatching technicians to service calls
• Informing customers on technicians arrival times
• Schedule parts replacements & return trips
• Customer service
  
  

Required Qualifications

• 2+ years' experience in customer service, schedule coordinating, project coordinating or similar experience
• Customer Service
• Strong computer skills
• Experience in reviewing documents for accuracy
• Ability to manage a multiple-line phone system
• Geographical knowledge of service or map reading skills
• Ability to communicate effectively both verbally and in writing
• Ability to see what needs to be done, take charge, and do it!
• Prior dispatching, project management, schedule coordinating experience desired
• Experience in HVAC or similar trade desired
  
  

Learn more about us: www.deljoheating.com

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Salary: $23.00 - $26.00 per hour