Job Details Job Location: Irving, TX Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: None Job Shift: Day Job Category: People Operations Description Who WE are: RailPros is the premier provider of engineering and diversified safety services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives. Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services - we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey! Job Summary: The Human Resources Specialist plays a key role in the HR department by serving as a point of contact for employees and managers regarding HR matters and providing comprehensive support in various HR functions. This position is responsible for a wide range of tasks, including onboarding, offboarding, employee relations, compliance, and contributing to the development and maintenance of a positive and productive work environment. Essential Duties & Responsibilities: * Facilitate a seamless transition for new hires by managing onboarding processes and ensuring timely completion of all required documentation * Conduct orientation sessions in person or via Teams * Process promotions and transfers, updating relevant systems to reflect changes * Work closely with departments such as IT, Accounting, and Safety to enhance the onboarding red carpet experience for new employees * Provide guidance to employees on HR policies and procedures * Maintain direct communication with both internal teams and external partners * Handle incoming and outgoing mail, ensuring timely distribution of badges and HR-related correspondence * Follow termination procedures, completing offboarding tasks * Assist with conducting exit and stay interviews to monitor employee feedback * Monitor and respond to inquiries in the internal ticketing queue * Review and update standard operating procedures (SOPs) for accuracy * Respond to multistate unemployment claims and manage appeal proceedings * Process requests for employment verification in accordance with company policies * Track and maintain annual trainings requirements * Identify training needs and assist in the development of employee training programs * Maintain accurate and confidential employee records and HR files * Assist in creating, implementing, and communicating HR policies and procedures * Provide support to HR Manager and other staff. * Ensure compliance with federal, state, and local employment laws and regulations * Other duties as assigned or required to meet the business needs Qualifications Knowledge, Skills & Abilities: * Applying logical thought processes and organizing resources to solve issues and meet commitments * Making decisions and seizing opportunities in the context of RailPros business objectives * Satisfying internal and external customer expectations and developing customer partnerships * Partnering effectively with others to achieve results * Excellent communication and interpersonal skills for effective employee relations * Proficiency with electronic communications including e-mail and text as well as standard office applications (i.e., Microsoft Office Suite) Required Education and Experience: * Bachelor's degree in HR, Business, or related field * 5 years' experience in human resources, including onboarding, employee relations, DEI, and compliance Preferred Education and Experience: * Strong verbal and written communication skills including demonstrated proficiency with presentations in front of large groups * Effective interpersonal skills and abilities to deal effectively with employees at all levels using a customer service approach * Strong organizational and analytical skills * Basic knowledge of HR concepts with emphasis on staffing processes, internal HR policies, employment law and interviewing techniques or equivalent demonstrated skills and abilities * Demonstrated personal computer skills using Microsoft Office, Internet software, and human resources information system (HRIS) and applicant tracking system (ATS) applications Why Work at RailPros? * Impactful Role: Be at the heart of employee experience by supporting onboarding, compliance, and culture-building efforts that directly shape RailPros' positive and people-first work environment. * Collaborative Culture: Join a close-knit HR team and work alongside departments like IT, Safety, and Accounting to deliver a red-carpet onboarding experience and proactive employee support. * Professional Growth: With involvement in stay interviews, policy development, training initiatives, and compliance, this role offers hands-on exposure across all core HR functions-ideal for those seeking career advancement. * Mission-Driven Organization: At RailPros, our commitment to safety, service, and integrity isn't just for the railroad-we apply those same principles internally to support and develop our employees. Benefits & Perks: * Comprehensive Health Insurance: Includes medical, dental, and vision coverage. * Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee-to-family coverage. * Life & Disability Insurance: Employer-paid with additional voluntary options available. * Retirement Savings: 401(k) plan with employer match. * Paid Time Off (PTO): Generous vacation and sick leave. * Wellness Programs: Access to various wellness initiatives and resources. * Discount Programs: Exclusive discounts on products and services. * Company Merchandise Allowance: Company-funded allowance for our online store. * Health Savings Accounts (HSA): With employer match. * Health Reimbursement Arrangement (HRA): Employer-funded. * Flexible Spending Accounts (FSA): For dependent care expenses. * Employee Assistance Programs (EAP): Support for personal and professional challenges. * Professional Development: Opportunities for training and career growth. * Work-Life Balance: Initiatives designed to support a balanced and fulfilling work life. Join RailPros for a fulfilling career in a thriving and stable industry. Our core values drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving. Apply now  for an opportunity to contribute to our success. Equal Employment Opportunity (EEO): RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA, please reach out to us at [email protected]. We value diversity and strive to create an inclusive environment for all employees. #LI-MT #LI-Hybrid Follow us on Social Media!