COMPANY DESCRIPTION

DDL - Domaine de Labourdonnais operates across these main economic areas: Land & Investment, Agriculture & Processing, Real Estate, Hospitality, Commercial, Health & Wellness, and Distribution. The company is located in Mapou, providing a diverse and peaceful work environment nestled in lush greenery.

JOB OVERVIEW

The HR Associate plays a vital role in supporting the day-to-day operations of the Human Resources department, ensuring seamless administrative processes and a positive employee experience. He/ She is responsible for maintaining accurate employee records, assisting in recruitment and onboarding, industrial relations and ensuring compliance with labour laws and company policies.

Acting as a point of contact for employee inquiries, the HR Associate contributes to employee engagement initiatives and support training and development efforts. With a focus on organisation, confidentiality and efficiency, the HR Associate helps foster a collaborative and harmonious workplace.

RESPONSIBILITIES

 Employee experience

 Recruitment and onboarding

• Ensure a seamless and welcoming experience for candidates from the moment they make a first application. Selected or unselected candidates should have a professional and unique experience.
• Design and facilitate onboarding sessions to familiarize new hires with company culture, values, and policies.

 Engagement and recognition

• Conduct surveys (e.g. stay and exit interviews) to gather feedback on engagement and satisfaction.
• Establish initiatives to celebrate employee achievements and milestones.
• Organise social events or workshops to foster connection among colleagues.
• Check in regularly with employees to address concerns or gauge morale.

 Learning and development

• Organise training sessions, workshops and skill development programs.
• Maintain training records and gather employee feedback on professional development activities.
• Facilitate career development plans and growth opportunities within DDL.

Industrial Relations

• Foster a positive relationship between employees and management to promote trust and collaboration.
• Identify and resolve potential sources of conflict proactively, such as policy misunderstandings or unfair practices.
• Ensure compliance with local labour laws, including employee rights and workplace safety.
• Stay up to date with legal changes that affect industrial relations and advise management on necessary adjustments.
• Act as a mediator to address and resolve workplace grievances promptly and fairly.
• Participate in the preparation of disciplinary cases.

Other administrative duties

• Coordinate the medical insurance scheme with DDL’s service provider and assist employees with their inquiries.
• Coordinate with the Payroll Associate to ensure timely and accurate processing of salaries and benefits.
• Participate in the setting up and implementation of HR activities and projects.

QUALIFICATIONS

• Bsc in Human Resources or equivalent qualification
• At least 5 years' experience in Human Resources (HR)
• Training & Development expertise
• Strong communication skills
• Ability to handle confidential information with integrity
• Good knowledge of Excel and analytics.
• Attention to metrics and KPIs.