HRIS Operations Supervisor Benefits of working at VCU All full-time university staff are eligible for VCU's robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU's benefits here. Job Code 23321 - 23323 Recruitment Pool All Applicants Posting Number req7363 Unit Human Resources MBU Department Human Resources Department Website Link https://hr.vcu.edu/ Location VCU Address 907 Floyd Ave, Richmond, VA 23284 USA Duties & Responsibilities Position Summary/Overview: The HRIS Operations Supervisor at Virginia Commonwealth University (VCU) provides vital leadership to a team of HRIS Analysts responsible for processing personnel actions within both VCU HR and Commonwealth of Virginia systems. This role ensures the accurate and efficient execution of HR operations while promoting a high standard of service to internal partners. This is an exciting opportunity to influence HR processes that directly impact employee experience and institutional effectiveness. Key Responsibilities include but are not limited to: Team Leadership * Supervise daily activities of the HRIS Analyst team, ensuring timely and accurate personnel action processing. * Provide coaching, training, and performance feedback to develop team members in their job role and provide consultation to individuals in the preparation of personal career development plans. * Foster a collaborative, service-oriented team culture. * Collaborate with the HRIS leadership team to establish and meet operational goals and provide feedback on development opportunities. Operational Oversight * Monitor and ensure timely, accurate personnel action processing. * Implement and refine workflows to maximize efficiency and data integrity. * Lead reconciliation efforts and quality control across HRIS systems. Collaboration & Stakeholder Engagement * Partner with Payroll, HR Associates, HR Partners, and leaders across schools and departments to ensure smooth processing of personnel actions. * Serve as a subject matter expert for personnel actions, HRIS systems, and operational processes. * Participate in HR work groups and initiatives that support operational excellence. System & Policy Management * Maintain and update process documentation, user guides, and training materials. * Provide support on complex HRIS issues and troubleshoot discrepancies. * Ensure adherence to institutional and state-level HR policies and standards. This position offers an opportunity to make a significant impact on the HR operations of VCU and contribute to the improvement of employee experiences and service delivery. The HRIS Operations Supervisor is a key player in supporting the overall success of HR processes and ensuring the continued efficiency of personnel actions processing. Qualifications Minimum Qualifications: * Previous experience supervising a team composed of professionals at varying levels of experience. * Proven ability to work collaboratively across multiple functions and with diverse customer groups. * Demonstrated commitment to fostering an inclusive work environment, with emphasis on career development. * Basic understanding of Human Resources Information Systems (HRIS). * Strong judgment and initiative, with the ability to prioritize tasks, meet firm deadlines, and maintain attention to detail in a high-volume, time-sensitive setting. * Experience fostering a respectful, professional, and civil environment for individuals from diverse backgrounds-including faculty, staff, and students. Preferred Qualifications: * Experience working in a higher education environment. * Proficiency in processing personnel actions using Human Resources Information Systems (HRIS). * Background in Human Resources or demonstrated knowledge of employee benefits administration. FLSA University Employee Job FTE 1 Exemption Status Exempt Restricted Position No E-Class UF - University Employee FT Job Category University Employee ORP Eligible No Salary Range Up to $68,000 Compensation Type Salaried Target Hire Date 6/10/2025 Contact Information for Candidates Documents Needed to Apply resume - required cover letter - optional