Job Description:
The HR Coordinator plays a key role in supporting the People function by ensuring the smooth administration of HR/People processes and providing essential support to team members and people leaders. This role focuses on maintaining accurate records, coordinating HR/People activities, and assisting with day-to-day operations to enhance efficiency within the team.
With a strong emphasis on administration, the People Coordinator is responsible for managing employee documentation, processing contracts, maintaining HR systems, and facilitating compliance with company policies and employment regulations.
By providing reliable administrative support, the HR Coordinator contributes to an organised, compliant, and people-focused function that enables the business to operate effectively and team members to feel supported.
Key Objectives / Outcomes
The People Coordinator is responsible for providing administrative and operational support across various HR functions. Key responsibilities include:
HR Administration & Compliance
- Administering manual benefits enrolment and related processes.
- Managing the administration of employment contracts, flexible working requests, position updates, and other ad-hoc paperwork, including:
- Employment contracts
- Offer letters for role updates and transfers.
- Remuneration review letters (twice per year).
- Parental leave documentation.
- Role title changes and other collateral per Zendesk.
- Departure tickets and offboarding administration.
- Service awards processing.
- Third-party contractor documentation.
- Name changes and personal record updates.
- Monthly pay global reporting.
- Third-party consultancy agreements
HR Systems & Data Management
- Setting up and maintaining employee profiles in SharePoint.
- Collating and analysing exit data via CultureAmp.
- Maintaining and updating HR policies and documentation as required, ensuring accuracy on SharePoint and other platforms
HR Support & Employee Services
- Assisting with tier-one helpdesk queries as directed.
- Scheduling and coordinating PP team-related training via Bridge (e.g., compliance training).
- Preparing HR reports and dashboards, providing workforce data insights as needed.
Knowledge, Experience and Expertise
- Ensure compliance with employment laws and regulations by maintaining up-to-date knowledge and implementing necessary changes.
- Strong focus and time management skills, with the ability to prioritise tasks, meet deadlines, and deliver results in a fast-paced environment.
- Excellent Excel skills, for use in reporting and other projects.
- Ability to work and succeed in a cross functional team environment and successfully deliver planned outcomes
Core Competencies
- An ability to work collaboratively.
- Self-discipline.
- Results driven.
- Positive, optimistic and a team player.
- Active listening.
- Hands on and hard-working.
- Detail-oriented.