Position Summary: Ensures all client housing situations are optimal, all housing benefits are applied for and received, all leases are signed and up-to-date, all houses are appraised and insured, assists social work staff in finding alternative housing when necessary, and serves as a liaison with city, state, and federal agencies on behalf of program.

Principal Responsibilities

Knowledge, Skills And Requirements

• Secure rental and housing information, contact landlords, and review and signs leases. Arrange for housing appraisals, homeowner’s insurance, and real property filing at court.
• Prepare inventory of valuables in client homes.
• Arrange for necessary repairs, boiler maintenance contracts, and Section 8 inspections.
• Ensure that functioning smoke detectors and carbon monoxide detectors are installed in each client home.
• Monitor eviction proceedings. Work with social workers to prepare for eviction by assisting with moving client household goods, and arrange for movers and appropriate storage spaces. Coordinate with Fiscal staff to have new utilities turned on and old utilities turned off.
• Apply for, and follow up on, Income Maintenance (IM) grants.
• Pick up checks and deliver them to the appropriate party.
• Handle client shopping for major household items, such as TV's, beds, appliances, clothing, and holiday gifts.
• Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
• Adheres to the organization’s policy in regards to absenteeism and appearance.
  
  
  

Salary Range: $22 - $24 per hour commensurate with experience.

Job Competencies & Minimum Qualifications

Knowledge, Skills And Requirements

• HS Diploma/GED required; Bachelors preferred; experience accepted as substitute
• 1-2 years of experience in NYC Housing Benefits
• Computer literate
• Excellent verbal and written skills
• Excellent customer service skills
• Able to multi-task and work independently with a great attention to detail
  
  
  

Working Conditions/Physical Demand

Knowledge, Skills And Requirements

• Business office environment with phone and computer use.
• Ability to travel in the field.
• Business office environment with phone and computer use; travel via public transportation. This position may have the ability to work from home 2-3 times per week.