Organization- Hotel Magdalena

Summary

The Housekeeping Supervisor will assist the housekeeping manager in maintaining the overall cleanliness and presentation of the hotel, establish departmental objectives and procedures, as well as supervise housekeeping staff.

The person in this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies.Furthermore, Housekeeping Supervisors must develop and maintain the company’s culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.

Qualifications

Knowledge, Skills, and Abilities:

****Bilingual Preferred***

• Two (2) years related experience in hospitality or service industry
• High School diploma or general education degree (GED).College Degree preferred
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to speak the primary language(s) of the workplace
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of co-workers and sister property staff
• Ability to create documents in Excel and Word
• Ability to understand other computer programs (i.e. Property Management System)
• Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals
  
  

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Responsibilities:

• Assist in implementing departmental objectives, budgets, policies, procedures and strategies
• Assist in training and supervising Housekeeping staff
• Inspect all guest rooms and ensure each passes Bunkhouse standards
• Implement standards and procedures to consistently conduct an accurate inventory
• Monitor compliance with health and fire regulations regarding lodging facilities
• Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
• Maintain a high level of cleanliness and safety in the work area
• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety issues throughout the property
• Keep abreast of safety and emergency procedures and OSHA requirements
• Attend relevant meetings
  
  

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position.This person may be expected to perform other tasks and duties as needed or as directed.Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Working Conditions/Environment

The noise level in the work environment is usually moderate

• The person in this position may have to lift up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift
• The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day
  
  

The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions