Are you a dynamic team leader with an entrepreneurial drive? Ready to take charge of a multi-million-dollar business that positively impacts your community? Belle Haven Animal Medical Center is actively seeking a results-driven Manager to lead our team!

For more details, please visit our website at: https://www.bhamc.com/

The Opportunity

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, 5-day/week on-site attendance is a requirement for this position.

Responsibilities

• Complete ownership of P&L, accountable for the hospital's performance
• Collaborate with regional leadership to identify trends and forecast the hospital's needs
• Establish and drive the culture of the hospital
• Manage accounts receivable
• Oversee hospital inventory and control facility and administrative costs
• Manage payroll for hospital staff
• Develop the hospital schedule and manage labor costs
• Champion change and identify, document, share, and promote best practices
• Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
• Implement new technologies and initiatives to improve operational efficiency
• Track and maintain current licensures for all DVMs
• Provide feedback and handle challenging conversations
• Demonstrate and reinforce the highest level of client service
  
  

Qualifications

• A bachelor’s degree in business or a related field is preferred
• At least 3-5 years of experience in a managerial role, including customer service experience
• Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus
  
  

Benefits

• Competitive Base Salary
• Generous Annual Bonus Opportunity tied to hospital performance
• Health Insurance Benefits
• Free Mental Health Benefit Options
• 401k with Match
• Competitive PTO Plan
• Continuing Education Stipends
• Fair Work-Life Balance
  
  

Address: 1221 Belle Haven Rd, Alexandria, VA 22307