With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associa is hiring a Part Time Community Assistant for its HOA community in Fairfax Station, VA.

The Part Time Community Assistant is responsible for assisting with community activities and administrative tasks, providing customer service support, and works closely with Community Managers, Board of Directors, and Association committees.

Candidate must have 1+ year of experience in an office setting as a receptionist, office assistant or administrative assistant. Community association experience is preferred.

Work schedule: (3) 8-hour weekdays (flexible)

Daily responsibilities:

• Respond to phone calls and emails.
• Maintain records, files,and data entry.
• Coordinate and schedule maintenance contractors and vendors onsite.
• Process all requests for use of the Clubhouse.
• Establish and use systems to enable tracking or work in progress and plan for future activities.
• Manage all communications to include weekly mass emails, create and edit quarterly newsletter, correspondences, memorandums, reports, and other business materials as directed by the Portfolio Manager.
• Provide a weekly management report to the Board.
• Schedule and create the agenda for monthly Board meetings. Assist in assembling board packets. Send mass email reminders to the homeowners reminding them of the monthly board meetings.
• Attend Board of Directors and Committee meetings as needed.
• Conduct drive by/walk throughs of the community to note any maintenance and architectural concerns.
• Submit work orders, update work orders, close out work order.
• Create and send HOA violation letters to homeowners.
• Other duties as assigned.
  
  

Requirements

• High school diploma or GED required.
• 1+ year of office administrative, clerical, and customer service experience.
• Excellent communication skills (written and spoken), service driven, team oriented.
• Proactive, takes initiative, organized, and attention to detail.
• Ability to manage multiple projects simultaneously.
• Proficient in Microsoft Office Products (Outlook, Word, Excel).
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.