Hello. We are looking to hire the front of a front-of-the-house lead server who is passionate about hospitality. We are looking for a motivated leader to oversee daily operations, supervise employees, and ensure that our customers receive outstanding service.
Fish & Bird is a Michelin Guide recommended restaurant. https://guide.michelin.com/us/en/california/berkeley/restaurant/fish-bird-sousaku-izakaya . We also made the Esquire's Best New Restaurant 2021 list. https://www.esquire.com/food-drink/restaurants/a38254590/best-new-restaurants-in-america-2021/
Fish & Bird Sousaku Izakaya is an authentic Japanese restaurant with a contemporary California flair. Our executive chef is trained in Japanese and French cuisine. We also have an amazing trained sushi chef with years of experience working with fish at the highest echelon. We serve true Japanese food we grew up with in Japan, and we feel the level of Japanese cuisine here needs to be better than it is now. We want to work with people who are interested in learning about the intricacy of Japanese cuisine, how it is prepared and served. We are looking for people who want to grow together with us.
This is a full-time position with health benefits and 401(k) plan.
Responsibilities As a Server Shift Lead
Supervise employees, assigning duties.
Monitor team performance and ensure duties are performed efficiently.
Ensure compliance with company policies, health, and safety standards.
Coaching team members and training new staff.
Manage opening and closing duties ensuring all the tasks are completed
Handling customer issues and escalating to management as needed
Greet and make all guests feel welcome at the restaurant
Respond to guest inquiries and requests in a timely fashion
Be knowledgeable regarding our concept, food and beverages
Explain our restaurant concept to customers
Explain to guests about menu items and make recommendations.
Serve food & beverages to the customers
Clean and prepare the dining areas
Greet and make all guests feel welcome at the restaurant
Perform other restaurant duties as assigned
Be proficient with our reservation system as well as POS
Qualifications For All The Positions
Previous experience in customer service, food service, hospitality, or other related fields
Ability to build rapport with guests
Ability to thrive in a fast-paced environment
Excellent written and verbal communication skills in English
Willing to work hard as a part of the team
Have the attitude of learning the true modern Japanese cuisine
Be caring of customers, co-workers and people around you
Have a, "No job is too small!" attitude -- you will be asked to clean in addition to hosting, running, serving, learning, etc.
Always stay busy -- if the restaurant is slow, then we need to be polishing glasses, silverware, etc. There will not be idle time.
Be able to lift 50 lbs
Be eligible to work in the U.S.
Familiarity with Japanese cuisine is a plus.
Have fun in a fast paced environment!
If you are interested, please email your resume to
[email protected]. We would love to talk with you.