Position Overview

Shelter House is a community of residents, staff and volunteers working together to provide basic human services for the men and women of the Greater Cincinnati area who are experiencing homelessness. The HIP Team Case Manager is responsible assisting the chronically homeless to services and housing.

Essential Job Duties

• Complete intakes and assessments for each clients in case load
• Complete Individual Service Plan (ISP)
• Responsible for connecting clients to a housing program that has availability
• Refer clients to wrap around services as needed, such as, drug and alcohol treatment, mental health services, etc.
• Help clients stabilize once they are housed by helping with furniture, food, transportation for services, home visits, etc.
• Assist clients to get medical benefits
• Maintain contact with clients for 90 days after they are housed
• Maintain contact with community service providers to aide with the client referral process
• Perform housing visits for placed clients