Location :Washington D.C. Duration : Full time Qualifications : Prospective employee should have good communication skills as well as a strong understanding of all Microsoft platforms including the setup and maintenance of the following: Troubleshoot PC and laptop hardware, XP operating system and MS Office issues Software/Operating System/Hardware installation/upgrades Respond to helpdesk trouble tickets Manage and create new user accounts Manage IT web accounts Assist System Administrators with IT needs Position Responsibilities/Duties : Information Technology or related major with 12-24 months experience in a desktop support position preferred Strong Windows XP and PC Hardware installation and troubleshooting skills Working knowledge of Microsoft Office Basic understanding of TCP/IP for network connectivity troubleshooting Required Skills and Abilities : Windows Apple Linux Exchange Scripting languages a plus Trouble ticketing systems Basic networking Education :Bachelor's degree or comparable work experience preferred ******IMPORTANT******: When you email us your resume, please also include the following: Your salary requirements If you are legally authorized to work in the US Email copy of MS Word resume to: [email protected]