Under minimal direction, provides technical and application support for the company's GE Centricity Business financial management system and Optum Claims Manager application, to include the development and maintenance of the applications. Performs some system-related project management work; analyzes and resolves system problems and end user requests for modifications and performs other related work as required. Develops and documents system enhancement activities. Develops and maintains system training manuals and other related technical documentation; and other duties as assigned. EDUCATION and/or EXPERIENCE * Bachelor's degree from an accredited college or university with a major in information systems, computer science, accounting or a related field or equivalent combination of education and experience * Four years of full time experience in systems analysis and computer programming work; At least two of which involved healthcare and/or financial management systems applications * Extensive practice and/or financial business experience plus subject matter expertise of the following: GE Centricity Business BAR, TES, ETM, Claim Forms, Security, EDM, DBMS queries/reports, Optum Claims Manager. Medical coding regulations * Computer programming principles, techniques and procedures for batch and online application; principles and practices of systems and procedures analysis; overall knowledge of the following: Basic functions and capabilities of various computer hardware and peripheral equipment; Scheduling, billing and/or generally accepted accounting and auditing principles and Common business terminology ESSENTIAL JOB FUNCTIONS 1. Minimally restricted decision making related to how software should function and/or be utilized; seeking manager approval based on department policies. 2. Performs tasks as directed by senior level team members and provides feedback to same on progress and any competing tasks and requests. Assists in the development of project plans with senior team resources and helps manage tasks from a team perspective. 3. Performs as an active member of an inter-disciplinary team to execute plans for software functionality enhancements. 4. Initiates and manages application enhancement requests with software vendor and participates in vendor-approved application enhancement programs such as user groups. 5. Documents, prioritizes, researches, resolves and monitors software related problems; following logical process for problem identification and resolution. 6. Serves in a mentor role to less experienced team members. 7. Develops and executes well designed testing scenarios. 8. Exhibits general knowledge about technical design concepts; integrating business needs analysis with existing functionality in order to minimize the disruption of software changes and enhancements.