The Role

We’re seeking a Head of Technology Governance & Risk to join our high-performing leadership team and play a pivotal role in strengthening the technology foundations and risk posture that support our continued growth.

In this role, you’ll be responsible for leading and evolving our technology strategy and risk management framework, ensuring our systems, platforms, and processes remain secure, scalable, and aligned with the needs of a fast-paced, customer-focused business.

You’ll oversee the development and implementation of robust, compliant, and high-performing technology solutions while expanding our capabilities in areas such as cybersecurity, IT governance, risk mitigation, data protection, and operational resilience. Your role will be instrumental in ensuring that innovation and risk discipline go hand in hand.

As a strategic leader, you’ll work cross-functionally with stakeholders across Engineering, Delivery, Product, and the broader business to ensure technical decisions support both short-term execution and long-term sustainability. You’ll also serve as a key voice in assessing risk across projects and ensuring compliance with industry and regulatory standards.

We are looking for a hands-on leader who combines technical acumen with a pragmatic, forward-thinking mindset—someone who can navigate complexity, empower teams, and embed a risk-aware culture across the organisation.

At EasyPark, we believe great products are built at the intersection of innovation, collaboration, and customer obsession. If you are a strategic thinker, passionate about technology, and excited to lead a product vision from strategy to execution, we would love to hear from you.

How you’ll make an impact as a Head of Technology Governance & Risk at EasyPark ANZ

• Shape and drive the operational technology strategy and roadmap, ensuring alignment with business goals and long-term scalability
• Oversee the delivery and performance of all core platforms, applications, services, and technology vendors, ensuring operational excellence across the organisation
• Lead the implementation and ongoing management of ITIL/ITSM processes, embedding a service-driven approach to IT operations
• Enable and support other technology teams and business units with systems, tools, and processes that enhance productivity, resilience, and user experience
• Develop business cases for new technology investments, securing internal alignment and executive approval for strategic initiatives
• Champion cyber security and technology risk strategies, adapting to emerging threats while embedding a culture of security-first thinking across the organisation
• Ensure compliance with industry standards and frameworks, including oversight of audit processes and continuous improvement of risk and governance practices
• Promote best practice across the organisation, acting as a trusted partner and advisor to internal stakeholders on technology use, risk, and governance
• Be recognised as the internal authority on business technology strategy and delivery, guiding the organisation through complex digital decisions
• Manage key vendor relationships and contracts, ensuring delivery of value, performance, and compliance from third-party partners
• Lead and inspire a high-performing technology team, ensuring delivery of strategic objectives and fostering a culture of accountability, innovation, and continuous improvement
• Monitor, report, and continuously improve technology team performance, ensuring alignment with strategic objectives and operational excellence
• Oversee business system support operations, ensuring consistent, timely, and high-quality service delivery across the organisation
• Lead the administration, integration, and optimisation of Salesforce, ensuring it supports business growth and operational efficiency
• Manage cloud service providers and cloud infrastructure, maintaining secure, scalable, and cost-effective platforms
• Own the implementation and annual review of the Business Continuity and Disaster Recovery Plans (BCP/DRP) to ensure organisational resilience and readiness.
• Develop and manage robust IT onboarding and offboarding processes, delivering a seamless employee experience at every stage of the lifecycle
• Oversee implementation and compliance with organisational security and training programs, ensuring adherence to policies and regulatory requirements
• Manage the annual technology budget, providing accurate reporting and strategic input to senior leadership on technology investments
• Lead the scoping and execution of major IT projects, including system upgrades, migrations, and business-critical technology rollouts—delivered on time and within budget
• Identify and drive continuous improvement opportunities, leveraging innovation, modern tooling, and inspirational leadership to elevate IT capabilities and outcomes

Knowledge & Experience

• Bachelor’s degree in IT, IT Risk, or a related field.
• 3+ years of professional IT, Cybersecurity and Risk management experience.
• ITIL / ITSM Certification
• Agile/Lean Certification or significant experience
• CISSP/SSCP/CCSP certification
• Salesforce Administration Certification
• Cloud Technologies and topologies
• IT / Data / Security infrastructure
• Risk and Compliance Controls
• Policy management
• Strategic planning
• Budget Control
• Support agreements & SLA’s
• Complex Vendor Management
• Strong problem-solving skills and a collaborative mindset
• Exceptional written and verbal communication skills
• An ability to foster strong working and stakeholder relationships

Demonstrated Behaviours

• Thrives in a collaborative environment and fosters teamwork across functions
• Demonstrates leadership, initiative, and a self-starter mindset
• Ability to prioritise and adapt to changing market and customer requirements
• Can-do attitude and willingness to challenge the status quo
• Strong time and project management skills - thorough and demonstrates high attention to detail.
• Demonstrates ingenuity and has excellent problem-solving skills
• Willingness to innovate and adopt new approaches, technologies or processes
• Customer-focused / Stakeholder engagement skills
• Flexible with working hours to support collaboration with global teams when required
• Open to occasional national travel to support business needs

Team Overview

At EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier by taking care of the parking. With the use of technology, we break barriers, helping improve the urban experience. We aim to create a scenario where the parking supply and driver demand are balanced, not through additional parking spots and fewer cars, but thanks to predictive technology that connects our users to available parking spots.

Sounds like your kind of role? Don’t wait—click ‘Apply’ and become part of the EasyPark ANZ squad.