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Job Description:

About the Role:

We are seeking an experienced and strategic Head of PMO to lead our project and program management efforts. This role will be crucial in ensuring our projects align with organizational and strategic goals, are executed efficiently, and deliver measurable value.

Key Responsibilities:

Strategic Alignment and Governance

• Oversee the entire portfolio of projects and programs to ensure alignment with the enterprise’s strategic objectives
• Prioritize projects based on strategic importance, resource availability and risk assessment
• Support strategic planning processes by analyzing project performance and identifying opportunities for improvement
• Ensuring project proposals are aligned with the organization's strategic roadmap
  
  

Project/Program Management Support:

• Develop and maintain project management methodologies, standards and best practices
• Establish and maintain governance frameworks, policies and procedures
• Provide training and support to project managers on project management tools and techniques
• Provide periodic updates to senior management on project status, risks and issues
• Monitor project progress against planned timelines, budgets and quality standards
  
  

Performance Measurement and Improvement:

• Define and track key performance indicators (KPIs) to measure project and program performance
• Analyze project data to identify trends and areas for improvement
• Collaborate with Value Realization Office to translate operational KPIs into financial metrics e.g. real savings and productivity gains
  
  

Execution Risk Management:

• Facilitate cross-functional resource allocation and capacity planning across projects and programs
• Monitoring resource utilization and identifying potential resource constraints
• Monitor and report on portfolio risks and issues
• Support project teams in risk identification, assessment and mitigation, focusing on business risks, market changes, and organizational impact
  
  

Build the “right” muscle

• Implement and monitor quality assurance processes to ensure project deliverables meet defined standards.
• Implement and refine project management best practices
• Conduct post-project reviews and lessons learned sessions
• Provide leadership and direction to the program management team
• Oversee hiring, development, and performance management of staff
• Identify and nurture top talent for succession planning
  
  

Requirements:

• University degree from a recognized institution
• Minimum 15 years of relevant experience with a proven track record in Program Management
• Solid hands-on knowledge and experience in project management methodologies, tailored to business needs
• Strong analytical skills and business acumen
• Experience working with executive teams and CEOs
• Excellent communication skills in English; Cantonese and/or Mandarin is an advantage
• Experience in change management and organizational transformation
• General understanding of Agile methodologies and principles
  
  

This role reports directly to the Chief Transformation Officer, Sun Life HuBS and plays a critical part in driving our organization's project success and strategic growth.

Job Category:

Project Management - Process

Posting End Date:

22/05/2025