Services
Prepare yourself
Create job-winning resumes and cover letters
Find a job
Search, apply and prepare for the job you want
Grow your career
Powerful tools for change and promotion
We find the job and apply for you
Find out how
Resume Builder
Quickly build a powerful resume
Resume Examples
See resumes that get interviews
Cover Letter Builder
Show motivation and personality
Cover Letter Examples
Explore the cover letters that work
Expert Writing Services
Hire an expert to write for you
Free Resume Review
Learn if your resume is good enough
Career Advice
Read the blog and learn how to win
CV Builder
Quickly build a powerful CV
Resume Builder
Job Search
Auto Apply
Career Advice
Log In
Sign Up
Back
Jobs
Head of Professional Services
Hong Kong
CFA Society Taiwan
Head of Professional Services - Fund Admin System
Hong Kong
11 days ago
Save Job
Apply
Create job alert
Summary
Job Description
Lead and manage a team of Functional Consultants across Hong Kong and Singapore.
Provide pre-sales support, customer service, troubleshooting, and new client implementations.
Serve as the senior representative for Asia customers.
Hire and train junior consultants, promoting team development.
Collaborate with global teams to enhance service delivery.
Ensure successful migrations and troubleshooting for client needs.
Define, test, and deliver new software features and functions.
Present complex concepts to senior executives, fostering strong customer relationships.
Oversee technical aspects of customer sales presentations.
Manage complex customer implementations and post-implementation support.
Maintain thorough understanding of diverse financial instruments and investment domains.
Requirements
Graduate or Post Graduate in finance with a focus on Accounting.
Minimum 10-15 years or above in fund administration / fintech companies would be ideal, with experience in software like Multifonds.
Expertise in migrations, troubleshooting, and customer support.
Strong communication skills and customer focus.
Ability to analyze complex information and work collaboratively.
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job
Get a free resume review
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job
Get a free resume review