At Bigeye, our mission is ensuring trust in everything you build with data.

As AI transforms how teams build, deploy, and scale data-driven products, trust in the underlying data is more critical than ever. We’re evolving the Bigeye platform to meet this moment—empowering data and AI teams with the reliability, observability, and control they need to build confidently in the AI era. Whether you’re an analyst, data scientist, or AI engineer, Bigeye is your trusted foundation for next-generation data products.

Bigeye is backed by leading investors like Sequoia, Coatue, and Costanoa and trusted by top enterprise organizations such as USAA, Zoom, Hertz, Cisco and Freedom Mortgage to ensure the data powering their business stays reliable by default.

The Role

As Head of Engineering, you’ll lead our high-performing engineering team and be a key driver of our technical vision, execution, and culture. You’ll report to the CEO and be a member of the leadership team as well as partnering closely with product, design, and go-to-market leaders to scale Bigeye’s platform and ensure engineering remains a strategic force in shaping our success.

What You’ll Do

• Lead and scale a team of talented engineers across backend, frontend, ML, and DevOps disciplines.
• Set engineering strategy and technical direction aligned with business goals and customer needs.
• Foster a strong culture of collaboration, ownership, and continuous improvement.
• Ensure high-quality, scalable, and secure software delivery—our platform monitors billions of data rows at scale.
• Partner cross-functionally with Product, Design, Sales and Customer Success to prioritize initiatives and deliver customer impact.
• Grow and mentor engineering leaders while maintaining a strong focus on hiring and team development.
• Drive architectural decisions and champion our principles: solve real problems, use boring tech, build fast, zoom out often.
• Ensure operational excellence in systems performance, reliability, and incident response.
  
  

What You Bring

• 10+ years of experience in software engineering with 5+ in leadership roles, including experience managing managers.
• Proven success leading teams that ship high-quality SaaS products in fast-paced environments.
• Strong backend and platform engineering background; familiarity with our stack (Java, Python, MySQL, AWS, RabbitMQ) is a plus.
• Passion for AI and building solutions for the next generation of data products
• Experience scaling engineering teams through rapid growth.
• Excellent communication, collaboration, and cross-functional leadership skills.
• Focused on customer impact and solving real-world data problems.
• A people-first leadership style—you care deeply about building inclusive, motivated, and high-performing teams.
  
  

Our Principles

Solve real problems. Bigeye solves real problems for real data teams, and Bigeye Engineering prioritizes those problems above all else. Engineering must be equally aware of customer needs as sales and customer support, and constantly re-evaluate whether what we are building is relevant.

Use boring technology. Success comes from building great products that solve real challenges for customers, not from satisfying our own technical curiosities. If a solution for a problem exists internally, we leverage or extend the solution. If this is a new space, we evaluate existing external solutions before committing to building something from scratch.

Build fast, zoom out often. We make customers happy by solving their problems faster than anyone else can (including themselves!), and that means not getting crushed by our scale or complexity. Bigeye Engineering makes time to extract commonalities into the platform layer, pay down technical debt, and with more information around problem spaces, rethink designs and architectures, and rebuild when we have to.

Benefits

• Highly competitive salary and equity opportunity
• Medical, Dental and Vision to keep you healthy
• Health and Wellness package
• 401k plan to help you save for the future
• Unlimited PTO to have fun
• Receive an elite technology package to make work easier
• Leadership coaching
  
  

Compensation

• Salary range $260,000-275,000, depending on location
• Curious how we came up with this range? Ask us about our process!
  
  

Bigeye is an Equal Opportunity Employer and we will not tolerate discrimination or harassment of any sort. We do celebrate diversity and believe experience comes in different forms; many skills are transferable; and passion goes a long way. Diversity in our team makes for better problem solving, more creative thinking, and ultimately a better product and company culture.

Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast paced and collaborative environment. Bigeye strives to have an inclusive work environment; so if you are hard working & good at what you do then please come as you are. We want you to contribute, grow, & learn at Bigeye and we encourage you to apply if your experience is close to what we’re looking for.

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