We are now seeking a dynamic and experienced Global Administration Lead to lead our administrative functions of our offices across multiple locations.
Job Title: Head of Administration
Key Responsibilities
Administrative Management
Office Operations:
- Oversee smooth office operations and upkeep, including cleanliness, reception services, mail distribution, and general workspace organization.
- Maintain office policies and procedures to optimize workflow and resource utilization.
- Manage company phones, security passes, and other office-related administrative tasks.
- Manage office lease renewal matters and office relocation project (if any)
Employee Services (Onboarding/Offboarding & Engagement):
- Manage and coordinate the onboarding/offboarding processes, including required documentation, equipment, and orientation.
- Conduct new joiners’ orientation to familiarize them with office protocols and policies.
- Oversee visa applications for business travellers and ensure timely processing.
- Manage and coordinate relocation travel bookings and logistics.
- Plan and execute employee engagement events, team-building activities, and internal meetings to foster a positive and collaborative work environment.
Facilities & Resources Management
Facilities Management:
- Coordinate with building management for maintenance, repairs, and other property-related matters.
- Implement and maintain standardized facilities management procedures, including electricals, door security, cleaning schedules, lease management, and safety guidelines.
Office Supplies & Equipment:
- Monitor inventory levels of office supplies (stationery, pantry items, etc.) and ensure timely procurement and distribution.
- Manage office equipment lifecycle, including acquisition, maintenance, and disposal, to support business needs.
Procurement Management for Admin Scope
Vendor Negotiations & Contracts:
- Identify, evaluate, and select vendors for various office needs including merchandise, stationery, facilities services etc.
- Negotiate contracts, pricing, and service-level agreements to achieve cost savings and quality deliverables.
Merchandise (Merch) Management:
- Oversee shipping merch processes. Budget planning, request collection, production timeline coordination, and quality assurance.
- Maintain an organized inventory of promotional materials and oversee the distribution or shipping of items as required.
Financial Oversight & Payment Management
Office-Related Payments:
- Oversee the processing and management of payments related to rent, property management fees, courier fees, office procurement, and employee benefits.
- Collaborate with Finance to ensure timely and accurate invoicing, payment approvals, and budget tracking.
Budgeting & Cost Control:
- Prepare and manage annual administrative and procurement budgets.
- Monitor expenses, identify cost-saving opportunities, and present regular reports on spending and vendor performance.
Qualifications and Skills
Education & Experience:
- Bachelor’s degree or equivalent in Business Administration, Management, or a related field.
- Proven experience in administrative, facilities, or procurement roles, preferably in a managerial capacity.
Technical & Soft Skills:
- Strong negotiation and vendor management skills.
- Excellent organizational and multitasking abilities, with keen attention to detail.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Strong communication and interpersonal skills to collaborate effectively across teams and with external stakeholders.
Attributes:
- Self-motivated, with the ability to prioritize and execute tasks under pressure.
- Problem-solver with a proactive attitude.
- Ability to maintain confidentiality and handle sensitive information with integrity.