Oversees the administration of user access management for IT application systems within the bank to protect against unauthorized access and adhered to security best-practices, compliance and regulatory requirements.

• Lead and manage the daily operation activities of Centralised Systems Administration department in providing User access and Parameter maintenance services to Bank users.

• To ensure user access and parameter maintenance requests are performed in accordance with approved matrices and procedures, and meet the established SLAs.

• To ensure that any problems or issues are promptly and effectively resolved with users and stake holders and escalated to management on a timely basis where necessary.

• To ensure periodic reviews for application systems are carried out and access rights are granted appropriate according to user roles maintained in the user access matrices.

• To ensure access control for new application systems are comply to Group IT Security Policy, compliance and regulatory requirements.

• Responsible for the overall planning and progress monitoring of projects that are assigned to the department from time to time.

• To review system UAT performed and ensure that the scenarios tested are adequate and all exceptions are resolved before signing of.

• To review and enhance operations workflow within department, and with operations and business users to achieve optimum efficiency and effectiveness.

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• Responsible for the department capacity planning and staff capabilities. Identify skills gap and arrange for coaching/training and provide guidance to staff in their job performance.

• Responsible for the department’s KPIs, periodic risk and control assessments to minimise the risk of unauthorized access by users.

• Responsible to ensure department has BCP and documentations remains up-to-date.

Requirements:

• A Bachelor’s Degree in Computer Science, Information Systems or its equivalent
• Minimum 12 years of working experience with at least 7 years’ experience in hands-on security administration for banking systems
• Highly result oriented and can work independently while handling multiple concurrent assignments
• Ability to build relationship and interact effectively with internal and external parties
• Good analytical, problem solving, written and verbal communication skills
• Strong project management skills and engagement skills with stakeholders i.e. business, operations and technology will be a plus
• Ability to exercise discretion and independent judgement in applying established procedures or standards
• Familiar with information security operations, standard IT processes, policies and best practice