At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

As a member of Juniper's Hardware Sustaining Engineering team, you will help ensure that we can build and deliver quality hardware products to our customers. You will collaborate with other Juniper hardware, software, manufacturing, and quality teams to identify and resolve failure trends, expedite the implementation of corrective actions, and provide insights that can drive continuous quality improvement.

To be successful in this role, you must be a quick learner and comfortable troubleshooting complex hardware. You will be self-driven and able to manage multiple priorities and deliver timely results. You must be able to collaborate with cross-functional teams and get help from subject matter experts as needed to drive your goals.

Responsibilities:

• Collaborate with Juniper Repair Centers and ODM partners to drive hardware quality initiatives.
• Review repair findings and provide test and debug guidance to Repair Center teams as needed.
• Work with Component Engineering to identify, investigate, and resolve component failure trends.
• Collaborate with software, hardware, and other cross-functional teams to investigate customer-reported hardware failures and quality concerns.
• Make schematic updates and generate ECOs (Engineering Change Orders) for hardware bug fixes and ongoing quality improvement.
• Assist with multi-sourcing components - provide test plans, and review test reports.
• Work with Manufacturing Operations and other teams to help expedite hardware quality enhancements and bug fixes.
  
  

Minimum Qualifications:

• Bachelor's degree in Electrical, Electronics, or Computer Engineering.
• 3+ years of experience in board-level (PCB) hardware design, de-bug or test role.
• Experience in debugging hardware using tools such as high-speed oscilloscopes and logic analyzers.
• Excellent problem-solving skills and attention to detail.
• Hands-on experience with schematic capture tools. (DxDesigner, Cadence System Capture preferred).
• Familiarity with PCB layout, spacing, design constraints, and DFM / DFR considerations.
• Ability to collaborate effectively with cross-functional teams and subject matter experts to drive quality goals.
• Capable of managing multiple priorities, tracking status and providing regular updates.
• Eagerness to learn and keep up with new technologies and methodologies.
• Strong written and verbal communication skills.
  
  

Preferred Qualifications:

• Experience in design, test or debug of complex and modular networking hardware products (routers, switches, etc.)
• Demonstrated proficiency in diagnosing and troubleshooting hardware issues and driving hardware quality improvement initiatives.
• Expertise in evaluating components, including data-sheet review and understanding quality and reliability data.
• PLD and FPGA design and debug experience using Verilog HDL
• Basic knowledge of signal integrity and power integrity concepts, familiarity with switching power supplies.
• Experience working with component vendors, contract manufacturers, and ODM / OEM partners.
• Familiarity with complete hardware product life cycle, including experience with Engineering Change Management and Product Lifecycle Management tools such as Agile PLM.
• Familiarity with Repair Center operations such as manufacturing diagnostics & test flows, and rework & repair processes.
  
  

About Juniper Networks

Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.

WHERE WILL YOU DO YOUR BEST WORK?

Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world.

At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.

Additional Information for United States jobs:

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

• Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
• Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
  
  

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.