Summary Bachelor’s degree in computer science or related field and five years management/leadership experience, or Bachelor’s degree and five years’ experience in computer technology required; Documented experience with, and working knowledge of, xxx software or systems needed for higher education documentation/reporting; Experience with configuration, installation, maintenance, support and troubleshooting of LANs, microcomputers and other systems; System development, complex project management, Knowledge of Cisco routers, client/server technology, Internet and intranets; Demonstrated leadership ability, with skills in management, strategic planning, supervision and budgeting; Able to think quickly and make cognitive decisions; Excellent communication skills; Commitment to customer service.