Description

RESPONSIBILITIES:

The Guest Services Supervisor is responsible for providing attentive, courteous and efficient service to all guests throughout their stay while maximizing room revenue and occupancy. Responsible for running reports, maintaining the look and feel of the property.

• Implement guest service program.
• Hire, train, and monitor all hotel employees.
• Maintain guest room standards.
• Embody and direct ownership's vision and business model through day-to-day management of departments for the hotel.
  
  

Requirements

• 3 years of hotel experience OR 3 years in fine dining with a deep commitment to growing your career in hotel operations.
• Entrepreneurial spirit
• Front desk manager/supervisor, assistant manager or related experience is preferred.
• Strong references
  
  

Education & Experience

• College Degree in Hotel or Business Administration or a related field preferred.
• Minimum one to two (1-2) years supervisory experience, preferably in a hotel/resort environment.
• Ability to effectively interact with customers and staff in a professional manner.
• Excellent organizational, time management and computer skills.
  
  

Company Information

Casa Laguna Hotel & Spa is hiring for the role of Guest Services Supervisor

Be a part of the talented and enthusiastic team to join our newly renovated boutique property in Laguna Beach, which offers a career experience unlike any other. Creativity and the entrepreneurial spirit are nurtured, and genuine hospitality is the order of the day. Inspirational leadership motivates team members to make each and every guest feel special and welcomed by creating warm connections and memorable experiences. We treat our staff the way we want them to treat our guests. We are a highly rated, uniquely designed, luxury boutique hotel seeking a talented leader who is able to exude the culture of our hotel.

This role is perfect for someone that has hospitality experience and would like to learn and grow in the hospitably industry!

Required

Preferred

Job Industries

• Other