Job Description

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Greets guests upon arrival and make them feel welcomed by providing excellent front desk customer service and meeting and/or anticipating their needs.
• Administers check-ins and check-outs.
• Coordinates the delivery of mail, messages, and packages.
• Coordinates and communicates services with Resident Services, Leasing, Maintenance and Management Staff.
• Provides a wealth of information to guests on various matters such as transport and restaurant advice.
• Diffuses conflict or tense situations with residents, prospects and/or guests.
• Coordinates Resident Move-ins and Move-outs, partnering with Leasing and Resident Services
• Coordinates Elevator reservations for Residents: move in, move out, delivery
• Assists in a timely manner with all phone calls and emails from Residents and guests
• Recruits Partners for our Onni Rewards program and continuously updates Residents
• Ensures cleanliness and upkeep of amenity spaces by completing Property Walks
• Maintains Service of Resident Lounge Coffee Machines and supplies
• Refers multiple services (Housekeepers, dog walkers, etc.)
• Assists with packages, auditing, dry cleaning and perishable arrangements.
• Plans and brainstorms Resident events with Concierge, Resident Services and Property Management
• Provides administrative duties as needed.
• Communicates daily and upcoming events between Concierge Desk, Resident Services and Property Management
• Performs other duties as required
  
  

Salary Range

21

About The Company

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

How To Apply

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.